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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Waterfall Methodologies Ticketing Systems Medicaid Manager
(Jobs in Columbia, S
 
Requirement id 157141
Job title Manager
Job location in Columbia, SC
Skills required Project Management, MS PROJECT, MS Visio, Waterfall Methodologies Ticketing System
Open Date 18-Feb-2026
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Manager: Project Management, MS PROJECT, MS Visio, Waterfall Methodologies Ticketing System

Start date :3/11/2026
End Date :6 Months from projected start date

Submission deadline :2/25 at 5:00 PM EST.

Client Info : Clemson University

Note:

* Interview Process: 1 round, Teams

* Duration of the Contract: 6 months

* Work Location: Role is 100% remote

* Candidate location: No SC residency required. Candidate must reside in lower 48 states (Continental US) and comfortable working EST time zone hours.

Description:

DAILY DUTIES / RESPONSIBILITIES:

Under general supervision, the incumbent will split time between two clearly defined roles of Incident Manager and Project Coordinator.

• Acknowledge and classify incidents based on the severity and adhere escalation steps as defined in the incident management process document.

• For Severity 1 or Major Incidents, establish and provide timely updates to the stakeholders as well as coordinate efforts between resources/teams to bring the systems back to operational capacity.

• Create and distribute After Action Review to department leadership, executive management and stakeholders.

• Create/Maintain weekly status report of all open incidents.

• Ensure compliancy in all aspects of the incident management.

• Liese between Project Manager and various teams involved in the project.

• Conduct weekly meetings and follow up status reports related to security risks that could impact daily operations.

• Present any production impacting Change Requests to the Change Advisory Board to obtain necessary approvals.

• Build a strong working relationship with Clemsons Medicaid IT Services (MITS) team and with DHHS project staff.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

• 5+ years of experience as a Project Manager
• 5+ years of experience with MS Project
• 5+ years of experience with MS Visio
• 5+ years of experience with Waterfall methodology
• 3+ years of experience with BMC Footprints Ticketing System
• 3+ years of experience with Medicaid Healthcare eligibility
• 3+ years of experience with release coordination

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

• Experience with incident management
• Experience with PowerBI
• Experience with SQL
• Bachelors degree
• ITIL certifications
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 157141 while calling.
 
Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2),
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* Interview Process: 1 round, Virtual/Online

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SCOPE OF THE PROJECT:
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(Manager: Project Management, MS PROJECT, MS Visio, Waterfall Methodologies Ticketing System in Columbia, SC)
     
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