Troubleshooting Problem Solving Skills ClientServer Networking Protocols TechLead<   Requirement id 71783 Job title Tech Lead Job location in Columbia, SC Skills required Administrative Services, Virtual Private Networking, Organizational Skills, Troubleshooting Problem Solving Skills C Open Date 25-Jul-2018 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview Apply    Email Recruiter: coolsoft Job Description Tech Lead: Administrative Services, Virtual Private Networking, Organizational Skills, Troubleshooting Problem Solving Skills C Start Date : 08/20/2018 Submission Dead Line : 08/2/2018 Client Info : Department of Revenue Description : The intent of this work order is to supplement the DOR Support and Maintenance functions focusing on networking infrastructure and internet technology support. Under general supervision, the contractor will serve as support specialist reporting directly to the Network Infrastructure area of South Carolina DOR. General duties include managing a networked environment of Windows 2012 and 2016 Servers supporting the agency application requirements. Support contractor must demonstrate an advanced knowledge of networking technologies to include, but not limited to, Cisco, Palo Alto, and F5. One focus of this position is to supplement the current Service Level Agreement in accordance with the needs of the Agencys application projects, migrations and related environments. These applications involve Internet technologies in Microsoft .Net Framework and related web enabled components. Must effectively research and provide guidance leading to solutions with our strategic direction initiatives, monitoring network infrastructure and security. Engineer must be a team player that ensures the stability and integrity of network, data and server services through monitoring, maintenance, support, and optimization of all server and infrastructure systems in a highly secure environment. This individual has 24/7 on-call responsibilities shared with the group. The following areas of DOR also need assistance in support, but these are not a requirement to apply for this position. Experience in these areas would be a plus: NIST, PCI, Pub 1075 environment, Powershell, Exchange VMware, Change Management, assisting in supporting disaster recover/failover scenarios. DAILY DUTIES / RESPONSIBILITIES: Non-Technical - Effectively interact and communicate with peers to Director-level IT professionals. - Provide feedback to team regarding product issues, enhancements and new features. - Must have initiative, drive and be a self-starter. - Ability to ask pertinent questions of others. - Proactively seek to identify, communicate and implement process related improvements. - Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders - Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients. - Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis. - Good customer skills, be attentive to detail, and responsive to customer tickets. Technical - Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration. - Develop workaround solutions as appropriate. - Monitor and assess current systems and recommend hardware and software enhancements - Act as technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems - Diagnose and resolve problems related to hardware, software, or operator error, and resolve or repair - Escalate complex problems to other groups, Help Desk, or vendors for resolution or for support under maintenance agreements; oversee vendor work - Install, configure, test, monitor, and maintain system and application hardware, software, and peripherals for users; install and configure servers in collaboration with WAN group - Perform equipment and software upgrades - Lead and execute small   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 71783 while calling.   Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2),    Administrative Services job openings in other states Jobs List VDOT Administrative Pjt Coordination Mgr 1 (766289) Create date: 08-Jul-2025 Start Date :7/14/2025 End Date :06/30/2026 Submission Deadline :7/11/2025 Client Info : VDOT Note : * Agency Interview Type : In Person Only * Hybrid Description : *Local Richmond, VA candidates required due to onsite requirement .... (This job is for - Jobs in VA Richmond Manager - (in Richmond, VA)) Administrative Services Assistant -63943 Create date: 31-Jan-2025 No of Submissions : 2 Start date : 02/05/2025 End Date : 06/30/2025 Submission deadline : 02/10/2025 Client Info : TN DHS Note: * Position Location : On Site * Candidate Must Be Local Description : 73162 Summary: under general super.... (This job is for - job Jobs in TN TracyCity Consultant - (in Tracy City, TN)) Administrative Services Assistant-63931 Create date: 31-Jan-2025 No of Submissions : 2 Start date : 02/17/2025 - End Date : 06/30/2025 Submission deadline : 02/10/2025 Client Info : TN DHS Note: * Position Location: On Site * Candidate Must Be Local Description : 73162 Summary: under general supervision, is respo.... (This job is for - Supervision Jobs in TN Manchester Administrator - (in Manchester, TN)) Administrative Services Assistant-63939 Create date: 28-Jan-2025 No of Submissions : 2 Start date : 03/10/2025 End Date : 06/30/2025 Submission deadline : 02/13/2025 Client Info : TN TennCare Note: * Position Location: On Site * Candidate Must Be Local * **This is a onsite position - only candidates in middle Tenness.... (This job is for - job Jobs in TN Nashville Consultant - (in Nashville, TN)) Administrative Services Assistant - 63902 Create date: 24-Jan-2025 No of Submissions : 2 Start date : 02/10/2025 End Date : 06/30/2025 Submission deadline : 02/07/2025 Client Info : TN DHS Note: * Position Location : On Site * Candidate Must Be Local Description : 73162 Summary: under general supervision, i.... (This job is for - Education Jobs in TN Cleveland Consultant - (in Cleveland, TN))     (Tech Lead: Administrative Services, Virtual Private Networking, Organizational Skills, Troubleshooting Problem Solving Skills C in Columbia, SC)

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