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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Office 365 RDP DesignDevelopment. ServiceNow Specialist
(Jobs in Memphis, TN)
 
Requirement id 135526
Job title Specialist
Job location in Memphis, TN
Skills required Customer Service, Active Directory, Network Troubleshooting, Office 365 RDP DesignDevelopment. Servic
Open Date 03-Aug-2022
Close Date
Job type Contract
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Specialist: Customer Service, Active Directory, Network Troubleshooting, Office 365 RDP DesignDevelopment. Servic

start date:8/22/2022
End date:06/30/2023

submission deadline:08/15/2022

client info : TN DOT

Description:

Must be able to lift at least 50 pounds.
IT Call Center Experience preferred
People/Customer Service skills required
Printer Administration and Troubleshooting - Server Print Queue, and local Queues

Active Directory Management
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts.

iOS Management, Support, and Deployment
- Setting up new iphones/ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data

Video Conferencing
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions

Network troubleshooting
- Internal vs external
- VPN
- LTE

- Wifi

Application Troubleshooting:

- Account permission
- Compatibility settings
- Browser vs installed

Technical proficiency and troubleshooting of Office 365 (Outlook, Excel, Word, etc.)

Remote support
- MSRA
- RDP
- TEAMs
- Webex

Hardware Deployment

ServiceNow
- Ticket management
- Ticket assignment
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135526 while calling.
 
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(Specialist: Customer Service, Active Directory, Network Troubleshooting, Office 365 RDP DesignDevelopment. Servic in Memphis, TN)
     
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