Problem Solving Skills Consultant (Jobs in Nashville, TN)   Requirement id 159032 Job title Consultant Job location in Nashville, TN Skills required Call Center Experience, Communication Skills, Word And Excel, Problem Solving Skills Open Date 02-Sep-2026 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Call Center Experience, Communication Skills, Word And Excel, Problem Solving Skills Start date: 09/28/2026 End Date : 12/31/2026 Submission deadline: 09/07/2026 Client Info: TN TennCare Note: *The position is a hybrid position in downtown Nashville, TN. The contractor will work onsite and remotely based on the teams schedule. *The position is contract for 12 months with an opportunity to be extended. *No duplicate submissions *No Preplanned PTO will be approved during training weeks. Description: Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office, which varies by position, department, and business need. Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency. All candidates MUST be local to middle TN and able to commute to our Clients office in Nashville, TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per week. Key Responsibilities · Determine individual and family eligibility for our Clients care programs. · Assist in coordinating and communicating schedules to internal/external Clients. · Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney. · Timely management of casework, including proper documentation and case resolution. · Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately. · Work efficiently / effectively in multiple databases to extract information. · Attend workgroup meetings and participate in discussions. · Assist leadership team, as necessary. Requirements and Skills · Must have a bachelors or associate degree. · A background in Paralegal studies is a plus. · Work experience in a Legal environment a plus. · Customer service or call center experience a plus. · Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.). · Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision. · Excellent verbal and written communications skills. · Keen attention to detail and adherence to deadlines. · Strong time management, note-taking, email organization, and distribution skills. · Critical thinking and problem-solving skills.   Call 502-379-4456 Ext 100 for more details. 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