Call Center Or Help Desk Environment Consultant (Jobs in Austin, TX)   Requirement id 52961 Job title Consultant Job location in Austin, TX Skills required Microcomputer Architecture And Design, Microcomputer Hardware And Software Problems, Quality Customer Service In A Courteous And Professional Manner, Call Center Or Help Desk Environment Open Date 20-Apr-2016 Close Date Job type Not specified Duration 3 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview Apply    Email Recruiter: coolsoft Job Description Consultant: Microcomputer Architecture And Design, Microcomputer Hardware And Software Problems, Quality Customer Service In A Courteous And Professional Manner, Call Center Or Help Desk Environment Description: The client requires the services of one Help Desk technician, hereafter referred to as Worker(s), who meets the general qualifications of ITSAC Help Desk 1Category,Core Technology Type and the specifications outlined in this document for the client. Required Skills: * Knowledge of microcomputer architecture and design * Skill in delivering excellent Level-I technical support * Skill in problem analysis and utilizing appropriate procedures and techniques to effect problem resolutions * Skill in generating detailed and accurate documentation on microcomputer hardware and software problems * Skill in providing quality customer service in a courteous and professional manner * Ability to generate detailed and accurate problem call tickets utilizing agency standard call tracking system * Ability to install, configure and trouble-shoot agency standard microcomputers and their related peripheral equipment * Experience providing phone based support in a call center or help desk environment   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 52961 while calling.   Other jobs in TX: Austin (21), Dallas (32), Fort Worth (30), Ft Worth (1), Grand Prairie (1), Houston (12), Hunstville (2), Huntsville (1), Irving (3), Plano (4), San Antonio (9), Woodlands (1),         (Consultant: Microcomputer Architecture And Design, Microcomputer Hardware And Software Problems, Quality Customer Service In A Courteous And Professional Manner, Call Center Or Help Desk Environment in Austin, TX)

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