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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Cisco Routers And Switches CCNP Certification Windows And Linux Based Servers And
 
Requirement id 49577
Job title Engineer
Job location in Austin, TX
Skills required Cisco Unified Call Manager, Cisco Unity/Unity Connection, Cisco Unified Contact Center Enterprise (UCCE/CVP), Cisco Routers And Switches CCNP Certific
Open Date 05-Nov-2015
Close Date
Job type Not specified
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screen and Face to Face interview
Apply
   Email Recruiter: coolsoft
Job Description Engineer: Cisco Unified Call Manager, Cisco Unity/Unity Connection, Cisco Unified Contact Center Enterprise (UCCE/CVP), Cisco Routers And Switches CCNP Certific

Description:

The Client requires the services of one or more Network Engineers, hereafter referred to as Worker(s), who meets the general qualifications of ITSAC Network Engineer 2Category,Emerging Technology Type and the specifications outlined in this document for the Client.
The Worker will be required to perform advanced Voice-Over IP communications systems work which will involve:
• implementation, maintenance, and monitoring of the agencys communications systems
• install, configure, test, upgrade, and maintain communications systems equipment and software
• direct the implementation of modifications to agencys communications systems
• manage and administer Call Manager servers, including planning and coordinating application upgrades and maintenance activities
• maintain quality of service (QOS) controls to support voice over IP/frame relay/ATM
• configure telephony applications such as CVP, ICM, IP communicator, interactive voice response along with other call-center centric software packages
• monitors the communications systems environment and takes corrective measures to ensure efficient and resilient performance. Review systems vulnerability assessments to ensure compliance with recognized industry standards and best practices
• coordinate immediate corrective action to communications systems known to have any security weaknesses or vulnerabilities, including installing appropriate patches or upgrades
• configure, monitor and maintain communications systems monitoring and performance measuring systems
• troubleshoot complex systems problems related to communications systems infrastructure
• use network sniffer and other diagnostic devices to analyze and troubleshoot communications systems problems
• cross train team members in IP telephony concepts and practices.


Required Skills:

* Experience with Cisco Unified Call Manager
* Experience with Cisco Unity/Unity Connect
* Experience with Cisco Unified Contact Center Enterprise (UCCE/CVP)
* Experience with Cisco routing and switching
* Experience with the administration of Windows and Linux based servers and workstations
* Working knowledge of Session Initiation Protocol (SIP), H.323 protocols
* Experience with Studio VXML applications and Customer Voice Portal (CVP) scripting
* Experience with Network and VoIP performance monitoring and capacity management
* Experience in developing and implementing modifications to Agency-wide Automatic Call Distributions (ACD)
* Experience in developing ICM routing scripts and Studio VXML applications for ACDs
* Experience in configuring telephony applications such as interactive voice response (IVR)
* Extensive experience integrating VoIP Applications and Systems with complex security requirements
* Cisco Certified Network Professional (CCNP) Collaboration certification (current)



Desired Skills:

* Cisco Certified Voice Professional (CCVP)
* Cisco Certified Internet Expert (CCIE) Voice
* Proficient with the Microsoft Office products, including Microsoft Project, Word, Visio, Excel and PowerPoint
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 49577 while calling.
 
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Cisco Unified Call Manager job openings in Austin, TX
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Network Engineer 2 - 304121161
Create date: 02-Sep-2015
Description:

The Client requires the services ofoneor more Network Engineers, hereafter referred to as Worker(s), who meets the general qualifications of ITSACNetwork Engineer 2Category,EmergingTechnology Type and the specifications outlined in this document for the Client.
The Worker will be required to perform advanced Voice-Over .... (This job is for - job Jobs in TX Austin Engineer - (in Austin, TX))
 
 
 
 
(Engineer: Cisco Unified Call Manager, Cisco Unity/Unity Connection, Cisco Unified Contact Center Enterprise (UCCE/CVP), Cisco Routers And Switches CCNP Certific in Austin, TX)
     
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