Windows 8 Microsoft Windows 2008 Microsoft Windows 2008R2 Microsoft Windows 2012 T   Requirement id 104609 Job title Engineer Job location in Las Colinas, TX Skills required Problem Solving Skills, Windows Azure, Active Directory, Windows 8 Microsoft Windows 2008 Microso Open Date 10-Mar-2020 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Engineer: Problem Solving Skills, Windows Azure, Active Directory, Windows 8 Microsoft Windows 2008 Microso Job Description: Represent client and communicate with Enterprise customers via telephone, written correspondence, or electronic service in regard to finding solutions for the most technically complex problems identified in clients software products. Solve highly complex level of problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product lines. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill. Use trace analysis and other sophisticated debugging tools to analyse problems and develop solutions to meet customer needs. Responsible for managing a relationship with these customers including thoroughly documenting case work, driving the quickest resolution possible to the customers issues. May be required to travel on-site to an Enterprise Customer via a ROSS request to work directly with the customer to speed problem resolution and drive favourable customer satisfaction. Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Collaborate with Tech Leads and other escalation resources when appropriate. May assist in reporting software bugs and customer suggestions. Periodically lead triage meetings to share knowledge with other engineers and develop customer solutions. Consistently shares best practices with team members. Act as technical resource for broad and complex issues, and may be assigned as the go-to technical person to moderately strategic accounts. Able to develop and deliver in depth technical training to other engineers. Write complex technical articles for knowledge base. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Skills: Excellent problem-solving skills on some of the most technically complex and challenging problems that our Enterprise customers report. Focus for this role will be working with the Windows Azure Active Directory components. Strong knowledge of Microsoft Windows 2008, 2008 R2 and 2012 Server, Windows 8 and advanced knowledge on troubleshooting tools usage. Other specialty product knowledge may be required as well in Identity Authorization and Authentication. Excellent Communication Skills - spoken and written English (including technical writing) and excellent demonstrated customer service skills. Effective learning skills, Works well in a team environment, MCSE Certification on Windows 2008 or 2008 R2. Four or more years experience in systems development, network operations, software support or I.T. consulting, Four or more years industry experience with the following technologies: o Azure Active Directory o Identity Synchronization Technologies (Dirsync, AAD Connect, FIMetc.) o Active Directory Federation Services (ADFS) or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc.) o Identity and Access Management o Office 365 Identity Management o Cloud Domain Management o Cloud User Management and configuration Experience: Three or more years industry experience with Microsoft products (preferred) Strong knowledge of Microsoft Windows 2000 and 2003 Server and Windows 2000 Professional and Windows XP. Specialty background may require in-depth product knowledge of SBS, SMS, MOM, Cluster, Live Communication Server, ISA Server and other products Education &   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 104609 while calling.   Other jobs in TX: Austin (21), Dallas (32), Fort Worth (30), Ft Worth (1), Grand Prairie (1), Houston (12), Hunstville (2), Huntsville (1), Irving (3), Plano (4), San Antonio (9), Woodlands (1),    Problem Solving Skills job openings in other states Jobs List SCC - Business Analyst 4 (768264) Create date: 21-Jul-2025 Start Date :08/12/2025 End Date :08/11/2027 Submission Deadline :07/24/2025 Client Info : SCC Note : * Agency Interview Type : Web Cam Interview Only * Hybrid Description : SCC seeks a Business Systems Analyst to work on an inhouse software devel.... 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