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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Remedy Microsoft Office Word Excel Power Point Access Project Management Manager
 
Requirement id 18510
Job title Manager
Job location in OLD ROUND ROCK, TX
Skills required ITIL V3 Certified, ITIL Process, IT Professional, Remedy Microsoft Office Word Excel Power
Open Date 30-Apr-2014
Close Date
Job type Contract to Hire
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Manager: ITIL V3 Certified, ITIL Process, IT Professional, Remedy Microsoft Office Word Excel Power

Dell IT currently has an opening on the Change Management Center of Excellence team. As a Change Manager the team member will be responsible to assist Change Management in fulfilling the following Mission statement: Change Management ensures that a unified set of policies and procedures are defined and consistent across all applications and infrastructure within the Dell IT Domain. Through a set of stringent change methodologies, this framework will drive process adherence and awareness, that will in turn minimize risk and provide maximum availability while delivering quality and value to the Dell business.

Duties will include: Responsible for the full life-cycle of Changes assigned to the Change Manager, attend and assist with the Infrastructure and Application CABs, drive down process violations, ensure each Change is fully documented to include peer review of the implementation and back out plans, technical reviews of the change by the Infrastructure and Application teams and driving up business availability. Assist in driving the Change and Compliance Process Improvement strategy.

Candidate will have a Four year degree or equivalent experience, ITIL v3 Certification and 4+ years of experience working in the ITIL processes, specifically the full life cycle of Change Management and 5+ years working within IT. Strong command presence with outstanding communication skills at all levels of the organization and a background working in the Remedy tool and or OPASv2/OPASv3. Experience in the Microsoft office products of Excel, PowerPoint and Word is a must.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 18510 while calling.
 
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(Manager: ITIL V3 Certified, ITIL Process, IT Professional, Remedy Microsoft Office Word Excel Power in OLD ROUND ROCK, TX)
     
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