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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
PMP Certification IT Professional Manager
(Jobs in PLANO, TX)
Requirement id
46186
Job title
Manager
Job location
in Plano, TX
Skills required
Change Management, Testing Background, Project Management, PMP Certification IT Professional
Open Date
29-May-2015
Close Date
Job type
Contract
Duration
12 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Manager: Change Management, Testing Background, Project Management, PMP Certification IT Professional
Leading the development of:
Release Notes: End User documentation, highlighting the new functionality and value of a release
FAQs: Used by End Users and the Service Center to help mitigate common issues
Service Center Scripts: Used to help diagnose issues, obtain additional required information for mitigation and escalation protocols
Service Center: Support readiness and sign-off for each release
Use Cases: Based on documented business requirements, help IT better understand the functionality required for a release
Test Cases: clearly document the steps or methods of testing the functionality to be delivered in a release
User Acceptance Testing: Coordinate stakeholder meetings, track test defects and mitigation, confirm stakeholder acceptance/sign-off.
Steps/processes for Move-to-Production, go-live cutover
Supporting:
Review Service Center tickets for FAQ and Script enhancements
Coordination of Data Masking definitions, for new data and overall implementation in production and demo environment
Ensures business requirements sign-off and production go-live sign-off for each release
Coordination of Demo environment updates, also used for training recordings
Review training/demo scripts for accuracy
Coordination qtrly release reviews with HP Legal and Works Council
Business requirements gathering / publishing
Support alignment of Change Management with long-term release Roadmap
Alignment of security roles to release requirements
Responsibilities: Leads internal project to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing. Manages corporate and third party vendor efforts to plan, build and implement solutions to internal problems and issues.Expert: Applies advanced subject matter knowledge to complex business issues and is regarded as a business matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems/projects where analysis of situations or data requires and in-depth evaluation of multiple factors. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers.First Level University degree.7+ years in project management roles or in like roles/businesses.Demonstrates an in-depth understanding of key Services operational policies, processes and methodologies applicable to project management. Speaks with authority to most layers of depth related to project management methods. PMP Certified
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 46186 while calling.
Other jobs in TX:
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