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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Wireless Sniffers CA LAN Cabling WLANs CISCO IOS WCS 7.0 Installation Engineer
 
Requirement id 14543
Job title Engineer
Job location in Richardson, TX
Skills required Wireless Access Points, Wireless Client Association, Wireless Controllers, Wireless Sniffers CA LAN Cabling WLANs C
Open Date 09-Jul-2013
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
Apply
   Email Recruiter: coolsoft
Job Description Engineer: Wireless Access Points, Wireless Client Association, Wireless Controllers, Wireless Sniffers CA LAN Cabling WLANs C

TRY TO FIND LOCAL CANDIDATES -- CISCO WIRLESS JOB -- H1s ARE FINE FOR THIS


The TAC Wireless team seeks a Customer Support Engineer in Wireless LAN technology to join some of the industrys brightest minds in developing and deploying todays most advanced Internet technologies.

In this role, you will gain insight on the detailed functionality of Cisco products and partner with all distributed elements of the service chain.

Wireless LAN Customer Support Engineer position has the following responsibilities:

Provide second line phone/email/fax consultation to independently debug complex product problems.
Provide systems/product training.
Acts as a focal point for large account network problem resolution.
Acts as a technical expert.
Provides support on a world-wide basis.

The ideal candidate demonstrates an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge.

This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader in networking technology.

Required Product Knowledge and Technical Skills:

- Working knowledge of Networking industry, products and protocols.
- Minimum 3-5 years experience designing, deploying, configuring, supporting, trouble shooting, debugging and administering some of the following Wireless LAN products, devices, and technologies for small, medium, large and/or enterprise businesses such as the following:

Wireless Access Points
Wireless Client Association
Wireless Controllers
CSMA/CA, RTS, CTS protocols
RF transmission
Antennas
IEEE 802.11 standards (a,b,g), 802.1x Wi-Fi
802.1Q Trunking
Ether channel
Strong understanding of LAN Switching technologies (VLANs)
WLAN Security in the areas of authentication, encryption, IDS/IPS using Radius, AAA authentication, EAP, LEAP, PEAP, PSK
AES-CCMP encryption (AES- Counter w. CBC MAC Protocol)
Wireless Sniffers
WEP encryption (Wired Equivalent Privacy
WPA (Wi-Fi Protocol Access), WPA2
Cisco LWAPP and IOS based solutions
WLSM, WiSM, WCS

- Ability to make significant contribution on support communities through posts,blogs and videos.
- Ability to keep our knowledge portals current through article contributions
-
- Strong analytical and troubleshooting skills.
- Ability to handle critical customer issues/problems.
- Able to determine problems and deliver known solutions with a high level of customer satisfaction.
- Ability to determine root cause and resolution for previously unknown problems.
- Works on problems of moderate to wide scope and moderate to high complexity where analysis of situations or data requires a review of identifiable factors.
- Exercises judgment within defined procedures to determine appropriate action.
- Good verbal communication skills.
- Interacts across TAC teams and development teams at peer level.
- Ability to work effectively with and provide guidance to other members of the work group.
- Promotes and solicits ideas within project team(s).
- Receives minimal supervision.
- Receives no instruction on routine work and general instruction on new assignments.
- Ability to analyze, use and configure small to medium networks.
- Proven crisis management skills.
- Typically reports to Mgr, Technical Support.
- Typically interfaces with lower level CSEs, VARs, OEMs end-users internal engineering departments.
- Impact is major.
- Works on problems of diverse scope where analysis requires evaluation of identifiable factors.
- Applies known s
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 14543 while calling.
 
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(Engineer: Wireless Access Points, Wireless Client Association, Wireless Controllers, Wireless Sniffers CA LAN Cabling WLANs C in Richardson, TX)
     
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