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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
AgileKanban Methodologies Analyst
(Jobs in Chester, VA)
 
Requirement id 53864
Job title Analyst
Job location in Chester, VA
Skills required IT Projects, not found, Service Delivery Analyst SLM, AgileKanban Methodologies
Open Date 25-May-2016
Close Date
Job type Not specified
Duration 11 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
Apply
   Email Recruiter: coolsoft
Job Description Analyst: IT Projects, not found, Service Delivery Analyst SLM, AgileKanban Methodologies

Description:


Service Delivery Analyst with some Project Management experience (Agile/Kanban)
Assist multiple service delivery managers in navigating the Service Lifecycle Management Process by being the POC for all SLM activities in Technology Services.
• Serve as primary SME for SLM process activities for the Technology Services group.
• Solicit input from service leads necessary to complete service lifecycle process and ensure that gates are cleared.
• Ensure that the IT Service Catalog is kept up to date for all Technology Services service offerings.
• Ensure comms plans are developed and approved for all new services, service changes, and service impacting projects.
• Ensure service QA/QC activities are conducted and results are acted upon.


What knowledge, skills, abilities, experiences, certifications are needed for this position?
• Knowledge and experience with utilizing the ITIL framework
• Knowledge and experience managing large scale IT projects
• Skilled in oral and written communication as it pertains to interpreting technical information and business needs.
• Demonstrated ability to work with management, customers, and vendors to resolve problems.
• B.S. degree or demonstrated equivalent (education and/or equivalent work experience)
• Proven coordination and status reporting abilities
• Ability to comprehend IT Infrastructure/architecture jargon, and translate to business language
• Proven experience working with very busy technical managers
• Results oriented
• Knowledge of Agile/Kanban methodologies
• Experience in State/Agency is a plus



Required Skills:


* Experience with large scale IT projects
* strong oral and written communication - must be able to interpret technical information and business needs
* strong customer service skills across management, customers, vendors
* Experience utilizing ITIL
* Ability to comprehend IT Infrastructure/architecture jargon, and translate to business language
* Proven experience working with very busy technical managers
* Proven coordination and status reporting abilities
* Knowledge of Agile/Kanban methodologies


Desired Skills:


* CoVA state/agency experience
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 53864 while calling.
 
Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),
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(Analyst: IT Projects, not found, Service Delivery Analyst SLM, AgileKanban Methodologies in Chester, VA)
     
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