MS Office Help Desk Consultant (Jobs in Colonial Heights, VA)   Requirement id 119249 Job title Consultant Job location in Colonial Heights, VA Skills required Customer Service, Desktop Support, Windows 10, MS Office Help Desk Open Date 16-Sep-2021 Close Date Job type Contract Duration 9 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Customer Service, Desktop Support, Windows 10, MS Office Help Desk Start Date :010/4/2021 End Date :06/30/2022 Submission Deadline :09/22/2021 Client Info : VDOT Note : * Agency Interview Type: Both Web Cam and In Person Interview Description : *local candidates strongly preferred *100% ONSITE work, working with end users within the assigned district *MUST possess a valid drivers license - will drive state vehicle VDOT is currently seeking to hire an IT Support Tech to provide End User Support. Position is responsible for agency-specific end user support throughout the Richmond District. • Manage and monitor customer IT issues using helpdesk tools – VSM, Ivanti and SharePoint. Support over the phone, in person, and using remote control • Works directly with customers to assist in managing and fixing software and application issues on desktops, laptops, tablets, mobile devices and printers • Provides management with recommendations for systems and process improvements • Installs, maintains, and assist in testing and upgrading of new and existing hardware and software • Create job aids for internal VDOT staff to enhance the use of infrastructure such as SharePoint, Gmail, and Office products REQUIRED EXPERIENCE & SKILLS • Strong customer service skills with a Customer First attitude • Extensive skills and experience in desktop products including but not limited to Windows 10, SharePoint, Gmail, and MS Office 2016 • Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and wireless devices • Excellent research and investigative skills • Experience in working with help request tracking and reporting tools • Knowledge of IT concepts and trends and new technologies • Ability to troubleshoot hardware and software issues, and communicate solutions to customers • Ability to communicate effectively orally and in writing with individuals and groups . Preferred: Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Experience with creating training documentation.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 119249 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Customer Service job openings in Colonial Heights, VA Jobs List VDOT System Administrator 4 Colonial Heights, (727985) Create date: 25-Jan-2024 Onsite start date :02/05/2024 End date :06/30/2024 submission deadline : 1/30/2024 client info :VDOT Description : *Local Colonial Heights, VA candidates required *ALL interviews conducted ONSITE *100% ONSITE work *assign.... (This job is for - job Jobs in VA ColonialHeights Administrator - (in Colonial Heights, VA)) VDOT System Administrator 3 Colonial Heights, (723809) Create date: 10-Nov-2023 Onsite Start date :11/27/2023 End date :06/30/2024 Submission deadline :11/15/2023 Client info :VDOT Description : *Local Colonial Heights, VA candidates required *ALL interviews conducted ONSITE *100% ONSITE work .... (This job is for - job Jobs in VA ColonialHeights Administrator - (in Colonial Heights, VA))    Customer Service job openings in other states Jobs List Help Desk III - 157094 Create date: 01-Apr-2026 Start date :5/4/2026 End Date :06/30/2026 Submission deadline :4/8/26 at 4:00 PM CST. Client Info : DPI Note: * Interview Process: in person interviews in downtown Madison * Remote or on-site? Candidate MUST be a CURRENT WI resident. No relocation allowed. Up to 90% remote with some in.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) PR939707-R180082 Customer Service Analyst -SP Create date: 27-Mar-2026 Bid URL: https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000001554023543&anp=Ariba&community=3 Note: Online Submission Submission Deadline: 4/6/2026 5pm Start Date: 4/28/2026 End Date: 6/30/2026 Client: Florida Department of Transportation Description: Jobs in FL Tallahassee Analyst - (in Tallahassee, FL)) Network Technician - Consultant - 10045 Create date: 06-Mar-2026 Start date : 03/26/2026 End Date : 6 Months from projected start date Submission deadline : 3/13/2026 5:00:00 PM Client Info : SCDPPPS Note: * Interview Process: 1 round, Virtual/Online - could potentially be a second round * Duration of the Contract: 6 months * Pos.... (This job is for - job Jobs in SC Columbia Consultant - (in Columbia, SC)) Sr Internal Business Systems Analyst - 155656 Create date: 23-Feb-2026 Start date :4/6/2026 End Date :06/30/2026 Submission deadline :3/2/26 at 4:00 PM CST. Client Info : ETF Note: * Interview Process: via MS Teams, there might be two rounds of interviews. * Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. This position .... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) Service Desk Personnel - RFS 65369 Create date: 13-Feb-2026 Start date :3/16/2026 End Date :12/18/2026 Submission deadline :Due to SCS 02/17/2025 by 8:00 A.M. CST Client Info : Tennessee Department of Health (TN-DOH) Note: * Position Location: On Site * Location: IN PERSON, with the potential for remote work upon completion of training and dem.... (This job is for - Help Desk Jobs in TN Nashville Consultant - (in Nashville, TN))    Customer Service job openings in VA Jobs List VDOT Infrastructure Solutions Architect 2 (778193) Create date: 28-Oct-2025 Start date : 11/10/2025 End Date : 06/30/2026 Submission deadline : 10/31/2025 Client Info : VDOT Note: * Agency Interview Type : In Person Only * Onsite Description : - Responds to Tier 1 & 2 support requests. - Provides exceptional customer service. job Jobs in VA SouthChesterfield Architect - (in South Chesterfield, VA)) VDOT - Technical Support Analyst 4 (765690) Create date: 24-Jun-2025 Start date : 07/14/2025 End Date : 06/30/2026 Submission deadline : 06/30/2025 Client Info : VDOT Note: * local candidates strongly preferred * interviews will be conducted ONSITE, NO exceptions * candidates MUST be able to work ONSITE 100% * Agency Interview Type : In Per.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) VDACS - IT Purchasing Analyst (758862) Create date: 03-Mar-2025 Job title: VDACS - IT Purchasing Analyst - 100% ON SITE (758862) Onsite No of Submissions : 2 Start date : 03/24/2025 End Date : 09/30/2025 Submission deadline : 3/6/2025 Client Info : VDACS Note: * Agency Interview Type: Web Cam Interview Only * 100%.... (This job is for - Jobs in VA Richmond Analyst - (in Richmond, VA)) VDOT System Administrator 3 (756697) Create date: 05-Feb-2025 Onsite No of Submissions : 2 Start date : 02/17/2025 End Date : 06/30/2025 Submission deadline : 2/10/2025 Client Info : VDOT Note: * Agency Interview Type: In Person Only Description : Required experience as a Systems Administrator, creativity and m.... (This job is for - job Jobs in VA Staunton Administrator - (in Staunton, VA)) VDOT - Technical Support Analyst 4 (749559) Create date: 31-Oct-2024 No of Submissions : 2 Start date : 11/25/2024 End Date : 06/30/2025 Submission deadline : 11/5/2024 Client Info : VDOT Note: * Agency Interview Type : In Person Only * Onsite * local candidates strongly preferred * interviews will be conducted ONSITE.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) (Consultant: Customer Service, Desktop Support, Windows 10, MS Office Help Desk in Colonial Heights, VA)

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