TroubleShooting Skills Active Directory Endpoint Management Administrator (Jobs   Requirement id 144350 Job title Administrator Job location in Richmond, VA Skills required Customer Service Skills, MS OFFICE 365, Windows 10, TroubleShooting Skills Active Directory Open Date 13-Nov-2023 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Administrator: Customer Service Skills, MS OFFICE 365, Windows 10, TroubleShooting Skills Active Directory Hybrid Start date :12/04/2023 End date :06/30/2024 Submission deadline :11/16/2023 Client info :VDOT Description : **Local Richmond, VA candidates required due to onsite requirement **This position requires onsite several days a week, NO exceptions **Contractor will be responsible for purchasing parking through VDOTs Parking Management Office or procuring their own parking VDOT is currently seeking to hire a Systems Administrator to maintain the health of the Ivanti Endpoint Manager environment, support software packaging and distribution, and provide tier 3 level software support. DUTIES AND RESPONSIBILITIES: • Monitoring and maintaining the overall health and availability of the Ivanti Endpoint Manager system. • Packaging software and building distribution packages to support statewide project efforts and enterprise deployments including the remediation of security vulnerabilities. • Working with VITA service providers to ensure the VDOT workstation image meets agency needs and security requirements. • Provide advanced problem management, troubleshooting, root cause analysis and escalations to resolve customer problems • Provide management with recommendations for systems and process improvements • Troubleshoot software and hardware problems and enhances the level of direct services to field staff • Install, maintain, and assist in testing and upgrading of new and existing hardware and software • Create job aids for internal VDOT staff to enhance the use of technical resources to support complex software. • Manage and monitor customer IT issues using helpdesk tools - KSE, Ivanti and SharePoint. Support over the phone, in person, and using remote control. REQUIRED EXPERIENCE & SKILLS • Strong customer service skills with a Customer First attitude. • Extensive skills and experience in desktop products including but not limited to Windows 10/11, SharePoint, and MS Office 365. • Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and wireless devices. • Excellent research and investigative skills. • Extensive knowledge and experience in Active Directory, remote support tools, networking. • Working understanding of software license management and compliance best practices. • Ability to troubleshoot hardware and software issues, and communicate solutions to customers both in the Central Office and in the field. • Ability to communicate effectively orally and in writing with individuals and groups. • Experience with Power Platform, Powershell, SQL strongly preferred. • System administration of Ivanti Endpoint Manager or a similar client management system such as SCCM, etc.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 144350 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Customer Service Skills job openings in Richmond, VA Jobs List DMAS - Business Analyst 3(762841) Create date: 30-Apr-2025 Start date : 05/19/2025 End Date : 06/30/2025 Submission deadline : 5/5/2025 Client Info : DMAS Note: * Agency Interview Type : In Person Only * Onsite * REPLACING 760236 ON SITE 3 days per week and remote 2 days per week. Duration expected to go 6 mo - 1 yr be.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) DMAS - Business Analyst 3 (760236) Create date: 24-Mar-2025 Job Title: DMAS - Business Analyst 3 - IN PERSON IVs ONLY! (760236) Onsite Start date : 04/07/2025 End Date : 06/30/2025 Submission deadline : 3/27/2025 Client Info : DMAS Note: * Agency Interview Type: In Person Only * DMAS Business Analyst 3 - IN PERSON INTER.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA))    Customer Service Skills job openings in other states Jobs List Desktop Support I - 151294 Create date: 17-Nov-2025 Start date : 12/08/2025 End Date : 12/31/2025 Submission deadline : 11/19/2025 4:00:00 PM Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams * Duration: Until 12/31/25 with the possibility to be renewed yearly. * Onsite or remote? Candidates .... (This job is for - job Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI)) Desktop Support IV - 148835 Create date: 25-Sep-2025 Start Date :10/27/2025 End Date :06/30/2026 Submission Deadline :10/2 4:00 PM CST. Client Info : DOC Note: * On-site or Remote? Candidate MUST be a WI resident. No relocation allowed. 100% On-site. * Interview Process: The first-round interview will be remote. The sec.... (This job is for - Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV - 147681 Create date: 08-Sep-2025 Start Date :9/22/2025 End Date :06/30/2026 Submission Deadline :9/10/2025 at 4:00 PM CST. Client Info : DPI Note: * Interview Process: Teams interview * Duration: 6/30/26 with probable extensions. * Remote or On-site? Hybrid 60% onsite/minimum. During Traini.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk Analyst - 64666 Create date: 18-Jul-2025 Start Date :08/04/2025 End Date :08/02/2026 Submission Deadline :07/23/2025 Client Info : CT DCF Note: * On Site Position * Candidate Must Be Local * Must be US Citizen or Permanent Resident Description : The Department of Children and F.... (This job is for - job Jobs in CT Hartford Analyst - (in Hartford, CT)) Desktop Support IV - 144069 Create date: 26-Jun-2025 Start date : 07/01/2025 End Date : 06/30/2026 Submission deadline : 7/3/2025 4:00:00 PM Client Info : DOC Note: * Interview Process: In-person interview required. * Duration: 6-30-26 with extensions possible * On-site or Remote? Candidate MUST be a WI resident or wi.... (This job is for - Imaging Jobs in WI Madison Consultant - (in Madison, WI))    Customer Service Skills job openings in VA Jobs List VDEM Help Desk Tier 1 (663377) Create date: 16-Sep-2021 Start Date :10/4/2021 End Date :01/14/2022 Submission Deadline :09/22/2021 Client Info : VDEM Note : * Agency Interview Type: Web Cam Interview Only Description : *local candidates strongly preferred *interviews will be conducted via MS Teams o.... (This job is for - Helpdesk Jobs in VA NorthChesterfield Consultant - (in North Chesterfield, VA)) VITA - Business Analyst 4 (635507) Create date: 03-Sep-2020 Start Date :10/05/2020 End Date :09/30/2021 Submission Deadline :09/10/2020 Client Info : VITA Note: * Agency Interview Type: Phone Only * Local candidates are HIGHLY preferred * This position will start out being remote due to Covid, once restrictions lift it will be 100% o.... (This job is for - job Jobs in VA Chester Analyst - (in Chester, VA)) Voice Communications Systems Analyst - J-11-112-107 Create date: 06-Apr-2016 Start Date : 04/18/2016 End Date : 10/28/2016 Submission Deadline : 04/12/2016 Description : *No Skype Interviews* It supports a local client in need of a Voice Engineer, responsible for the administration of Cisco Call Manager, UCCE and taking an active role in several projects i.... (This job is for - Cisco Jobs in VA GLENALLEN Analyst - (in Glen Allen, VA)) (Administrator: Customer Service Skills, MS OFFICE 365, Windows 10, TroubleShooting Skills Active Directory in Richmond, VA)

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