Server Monitoring Monitoring Off Site Development Backup Network VLAN Training Pho   Requirement id 109938 Job title Consultant Job location in Richmond, VA Skills required Helpdesk Support, TroubleShooting Skills, Troubleshooting Personal Computers, Server Monitoring Monitoring Off Site De Open Date 10-Sep-2020 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type Phone Screening Apply    Email Recruiter: coolsoft Job Description Consultant: Helpdesk Support, TroubleShooting Skills, Troubleshooting Personal Computers, Server Monitoring Monitoring Off Site De Start Date :09/21/2020 Submission Deadline :09/17/2020 End Date :09/24/2021 Client Info : DGS Note: * Agency Interview Type:Web Cam Interview Only * Richmond candidates only at this time! Description: Web based IVS will conducted, however, once offices safely re-open the candidate is expected to work on site (no exceptions). The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion. Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment Help Desk Tech Job Duties include: 1. Respond to and direct help desk tickets to other technicians for resolution. Client uses an internal application for ticketing. Exp with Remedy or similar ticketing apps is fine. 2. Perform installation and troubleshooting of PCs, printers, iPhones and software. 3. Daily inspections of server room and data closets 4. Manage backup tape rotation and cases for offsite pickup 5. Perform network jack activation for correct VLAN 6. Basic customer training and support on Mitel phone operations 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 109938 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Helpdesk Support job openings in Richmond, VA Jobs List VDOT - System Administrator 3 -IN PERSON IVS -(722907) Create date: 20-Oct-2023 Job Title: VDOT - System Administrator 3 -IN PERSON IVS -100% ON SITE in NOVA (722907) Onsite start date :10/30/2023 End date :06/30/2024 submission deadline :10/25/2023 client info :VDOT Description : Pls NOTE: Role is loca.... (This job is for - job Jobs in VA Richmond Administrator - (in Richmond, VA))    Helpdesk Support job openings in other states Jobs List IA-DOM-DoIT-HDS3-IBHRS (760884) Create date: 03-Apr-2025 Onsite Start date : 04/21/2025 End Date : 06/30/2025 Submission deadline : 4/8/2025 Client Info : DHS-BNS: Department of Human Services Note: * Agency Interview Type: Either Web Cam or In Person Interview * The Iowa Department of Health and Human Services (“Customer”) seek.... (This job is for - job Jobs in IA DesMoines Consultant - (in Des Moines, IA)) NJATSCU Business Systems Consultant 3 Helpdesk (731445) Create date: 20-Mar-2024 Job Title: NJATSCU Business Systems Consultant 3 Helpdesk / Customer Support (731445) Hybrid start date :03/24/2024 End date :07/20/2024 submission deadline : 3/25/2024 client info : Judiciary Description : Position is Hybrid;.... (This job is for - Business Analyst Jobs in NJ Trenton Consultant - (in Trenton, NJ)) NJATSCU Business Systems Consultant 3 Help Desk (728426) Create date: 02-Feb-2024 Hybrid start date :02/11/2024 End date :03/09/2024 submission deadline :2/7/2024 client info :Judiciary Description : Position is Hybrid; 2 Days Onsite, 3 Days Remote. Project will be extended. EXCELLENT written and verbal c.... (This job is for - Business Analyst Jobs in NJ Trenton Consultant - (in Trenton, NJ)) GA DHS - SHINES Help Desk Support Analyst (721429) Create date: 26-Sep-2023 Remote start date :10/30/2023 End date :06/30/2024 submission deadline :09/29/2023 client info :DHS Description : Qualifications and Education Requirements • Bachelors degree in related field AND Five (5) years of experience in In.... (This job is for - MS Office Jobs in GA Atlanta Analyst - (in Atlanta, GA)) Help Desk 1 - 118992 - SP Create date: 08-Jun-2023 start date : 07/10/2023 End date : 12/29/2023 submission deadline : 6/13/23 @4:00PM CST. client info : DMH Note : * Interview Process: Interviews will be conducted virtually via WebEx * Duration of the Contract: Award through 12/29/2023, however DMH may extend contract duration .... (This job is for - job Jobs in MO JeffersonCity Consultant - (in Jefferson City, MO))    Helpdesk Support job openings in VA Jobs List ABC - Operations Support Analyst (752390) Create date: 10-Dec-2024 No of Submissions : 2 Start date : 01/13/2025 End Date : 06/30/2025 Submission deadline : 12/13/2024 Client Info : ABC Note: * Agency Interview Type : In Person Only * Hybrid Description : **There IS available parking at this facility for contr.... (This job is for - job Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) VDOT Infrastructure Solutions Architect 4 - (737232) Create date: 29-May-2024 Onsite No of submissions :2 Start date :05/17/2024 End date :06/30/2024 Submission deadline : 6/3/2024 Client info : VDOT * Note : *.Pls NOTE: Role is located in Fairfax, VA - local candidates only due to ON SITE requirement. *If selected, an initial phone screen w.... (This job is for - job Jobs in VA Fairfax Architect - (in FAIRFAX, VA)) VDOT System Administrator 4 Colonial Heights, (727985) Create date: 25-Jan-2024 Onsite start date :02/05/2024 End date :06/30/2024 submission deadline : 1/30/2024 client info :VDOT Description : *Local Colonial Heights, VA candidates required *ALL interviews conducted ONSITE *100% ONSITE work *assign.... (This job is for - job Jobs in VA ColonialHeights Administrator - (in Colonial Heights, VA)) VDOT System Administrator 3 Salem, VA ONSITE (724533) Create date: 16-Nov-2023 Onsite Start date :12/18/2023 End date :06/30/2024 Submission deadline :11/21/2023 Client info :VDOT Description : *Local Salem, VA candidates required *ALL interviews conducted ONSITE *100% ONSITE work *rotating on-call.... (This job is for - job Jobs in VA Salem Administrator - (in Salem, VA)) VDOT System Administrator 4 Salem, VA ONSITE (724529) Create date: 16-Nov-2023 Onsite Start date :12/18/2023 End date :06/30/2024 Submission deadline :11/21/2023 Client info :VDOT Description : *Local Salem, VA candidates required *ALL interviews conducted ONSITE *100% ONSITE work *rotating on-call.... (This job is for - job Jobs in VA Salem Administrator - (in Salem, VA)) (Consultant: Helpdesk Support, TroubleShooting Skills, Troubleshooting Personal Computers, Server Monitoring Monitoring Off Site De in Richmond, VA)

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