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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Troubleshooting Strong Organizational Skills Tracking Excellent Customer Service An
 
Requirement id 155198
Job title Analyst
Job location in Charlotte, NC
Skills required Mobile Device Deployment, Air Watch Mobile Device Management, Troubleshooting, Strong Organizational Skills Tracking Ex
Open Date 19-Sep-2025
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Analyst: Mobile Device Deployment, Air Watch Mobile Device Management, Troubleshooting, Strong Organizational Skills Tracking Ex

Start date : 10/06/2025

End Date : 03/31/2026

Submission deadline : 09/25/2025

Client Info : Mecklenburg County - Information Technology Services - Security Services

Note:

* Agency Interview Type : In Person Only

* Onsite

Description :

Position Overview

Mecklenburg County IT Services (ITS) is seeking an Endpoint MDM Deployment Contractor to support the Countys Unified Endpoint Management (UEM) team. The contractor will play a critical role in the Countys Evergreen Refresh initiative, ensuring secure, efficient, and seamless deployment of mobile devices to County end users. This individual will also serve as the first line of support for County-issued mobile devices.

Key Responsibilities

The Endpoint MDM Deployment Contractor will be responsible for, but not limited to:

Configuring and setting up mobile devices in alignment with the Countys Evergreen Refresh program.

Coordinating deployments of mobile devices to County end users, including scheduling, logistics, and user handoff.

Receiving, processing, and tracking old devices for secure e-cycling and disposal according to County policy.

Providing first-level support for break/fix issues, troubleshooting, and inquiries related to County-issued mobile devices.

Collaborating with the Unified Endpoint Management team to ensure successful device transitions with minimal disruption to County operations.

Maintaining accurate deployment, inventory, and support documentation.

Ensuring compliance with County IT security standards and best practices during all deployment and support activities.

Qualifications

Required Skills/Experience

Hands-on experience with mobile device deployment and configuration, including iOS platforms.

Familiarity with Mobile Device Management (MDM) platforms (e.g., Microsoft Intune, AirWatch, or similar).

Ability to provide effective end-user support with strong troubleshooting and problem-resolution skills.

Strong organizational skills for managing device scheduling, tracking, and handoffs.

Ability to work collaboratively in a team environment while providing excellent customer service.

Strong attention to detail and commitment to IT security practices.

Preferred Skills/Experience

Prior experience with large-scale device deployment projects.

Knowledge of County or government IT operations, policies, and security standards.

Familiarity with device lifecycle management and e-cycling processes.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 155198 while calling.
 
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Jobs List

NC - Meck County - Mobile Deployment Technician (756127)
Create date: 22-Jan-2025
No of Submissions : 2

Start date : 01/27/2025

End Date : 03/28/2025

Submission deadline : 01/28/2025

Client Info : Mecklenburg County - Information Technology Services - Technical Services

Note:

* Agency Interview Type : In Person Only

* Onsite

Description : job Jobs in NC Charlotte Consultant - (in Charlotte, NC))
 
 
 
 Mobile Device Deployment job openings in NC
Jobs List

NCDOT - Specialist- Expert (704254)
Create date: 14-Feb-2023
Onsite

Start date :02/27/2023

End Date :08/25/2023

Submission deadline :02/20/2023

Client Info :NCDOT

Description :
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The NCDIT-Transportation organization is seeking a desktop support Expert/Specialist resource for a 12-month engagement to .... (This job is for - Software Jobs in NC Raleigh Expert - (in Raleigh, NC))
(Analyst: Mobile Device Deployment, Air Watch Mobile Device Management, Troubleshooting, Strong Organizational Skills Tracking Ex in Charlotte, NC)
     
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