Install SoftwareUpdates On Agency Computers As Needed. User Support Consultant   Requirement id 134035 Job title Consultant Job location in Appleton, WI Skills required Communication Skills, IT And Business Customers, Hardware & Software Technologies, Install SoftwareUpdates On Agency Comput Open Date 24-May-2022 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Communication Skills, IT And Business Customers, Hardware & Software Technologies, Install SoftwareUpdates On Agency Comput Start date :6/20/2022 End Date : 5 Months from projected start date Submission Deadline :5/31/2022 - 4:00PM CST Client Info : Outagamie County Note : * Interview Process: Via Zoom - please have audio and video enabled (1-2 interviews) * Duration: 5 months contract with possible extension * Onsite or Remote? 100% Onsite Description : Position Purpose Reporting to the Deputy IT Director, the IT Technician (I) is responsible for providing technical support to all internal and external users who utilize County systems. Takes/Prioritizes incoming requests, performs troubleshooting, resolves and documents issues for all County computing technology including hardware, software and basic network support. Maintains excellent working relationships with IT staff and supported users. Supports other IT staff as needed. Key Responsibilities The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Resolves issues/requests in an efficient and timely manner. Follows up with users as needed to verify issue is resolved. Escalates issues to other IT staff when appropriate. • Monitors, prioritizes, and responds to requests from multiple sources including phone, voicemail, and email. • Uses automation tools to deploy software to end users across enterprise technology landscape • Prepares/Updates training materials and documentation of systems for Departments, internal IT, and external users. Trains users on proper usage of hardware/software. • Documents installations and project notes in tickets • Installs/Uninstalls software applications and documents changes • Communicates with end users to schedule appointments as necessary for completing project tasks. • Assists with maintenance of records/licenses/registration/warranty of hardware and software. • Verifies all County users follow established IT standards. • Uses tools to configure, test and automatically deploy system wide application. • Performs other duties as assigned. Education/Certifications/Experience Requirements • Associate degree in an IT related field with three years Help Desk or networking experience. • Or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Required or Preferred Skills • Strong ability to take ownership of assigned tasks and responsibilities. • Considerable ability to learn new software with or without formal training. Excellent ability to follow written instructions and apply them in a technical setting. • Excellent communication skills and exceptional customer facing skills with a high degree of professionalism.Logical, clear, and concise written and verbal communication skills. • Must display initiative, ability to work independently and within a team and be able to use independent judgment.Ability to react quickly to a fast paced, rapidly changing environment. Physical Requirements • Ability to communicate for long periods of time on the phone. • Regularly required to sit; reach with hands and arms; and talk or hear.. • Frequently required bend, stoop, lift, and move computer equipment. • Occasionally required to stand, kneel and crouch. • Ability to lift, carry, push, pull or otherwise move up to 25 pounds regularly and up to 50 pounds occasionally, understanding and utilizing proper body mechanics. Language Ability and Interpersonal Communication • Ability to read, comprehend and interpret a variety of documents including computer documents and graphics, log sheets, policies and procedures, inventory reports, product literature, hardw   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 134035 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),    Communication Skills job openings in other states Jobs List DOAS HCM Training Specialist (774896) Create date: 13-Aug-2025 Start Date :8/25/2025 End Date :04/30/2026 Submission Deadline :08/18/2025 Client Info : DOAS Note: * Agency Interview Type: Either Web Cam or In Person * LOCAL CANDIDATES ONLY: DOAS participates in a hybrid work environment and telework is encouraged with some days in.... 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(This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NC Fast Child Welfare Readiness Liaison (765747) Create date: 12-Jun-2025 Start date : 06/23/2025 End Date : 06/23/2026 Submission deadline : 06/26/2025 Client Info : NCDHHS-NCFAST Note: * Agency Interview Type : Either Webcam Interview or In Person * Hybrid Description : IMPORTANT NOTE: Extensive statewide travel up to 90% of the ti.... (This job is for - job Jobs in NC Durham Consultant - (in Durham, NC)) NCDEQ - Project Manager (760669) Create date: 01-Apr-2025 Start date : 03/31/2025 End Date : 03/29/2026 Submission deadline : 04/09/2025 Client Info : NCDEQ-ITS Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : **This position is remote for the duration of the engagement. The .... (This job is for - IT Project Management Jobs in NC Raleigh Manager - (in Raleigh, NC))    Communication Skills job openings in WI Jobs List Project Manager II - Rebid - 146275 Create date: 19-Aug-2025 Start date : 09/08/2025 End Date : 06/30/2026 Submission deadline : 8/21/2025 4:00:00 PM Client Info : DCF Note: * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up shortl.... (This job is for - job Jobs in WI Milwaukee Manager - (in Milwaukee, WI)) Project Manager II - 145850 Create date: 13-Aug-2025 Start date : 09/01/2025 End Date : 06/30/2026 Submission deadline : 8/15/2025 4:00:00 PM Client Info : DCF Note: * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up shortl.... (This job is for - job Jobs in WI Milwaukee Manager - (in Milwaukee, WI)) Geospatial Services Consultant - 143447 Create date: 05-Jun-2025 Start date : 07/01/2025 End Date : 06/30/2026 Submission deadline : 6/9/2025 4:00:00 PM Client Info : DNR Note: * Interview Process: Teams * Duration of the Contract: Until 6/30/26 * Onsite or Remote? Remote. Must be WI residents or willing to relocate. .... (This job is for - FEMANFIP Jobs in WI Madison Consultant - (in Madison, WI)) .NET Web Developer III Create date: 05-Mar-2025 No of Submissions : 1 Start date : 04/07/2025 End Date : 06/30/2025 Submission deadline : 3/12/2025 4:00:00 PM Client Info : DCF Note: * INTERVIEW NOTES: PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid upon confirming the interview..... (This job is for - job Jobs in WI Madison Developer - (in Madison, WI)) Security Analyst II - 138140 Create date: 13-Dec-2024 No of Submissions : 2 Start date : 01/27/2025 End Date : 06/30/2025 Submission deadline : 12/19/2024 4:00:00 PM Client Info : ETF Note: * Interview Process: MS Teams * Contract Duration: 6/30/2025, likely to extend. * Onsite or Remote? Candidates must be CURR.... (This job is for - Documentation Jobs in WI Madison Analyst - (in Madison, WI)) (Consultant: Communication Skills, IT And Business Customers, Hardware & Software Technologies, Install SoftwareUpdates On Agency Comput in Appleton, WI)

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