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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Planning Technical Assistance User Support Installation And Maintenance Of Informa
Requirement id
110104
Job title
Architect
Job location
in Madison, WI
Skills required
Remote Desktop Management Tool Experience, Oral And Written Communication, Organizational Skills, Planning Technical Assistance User Suppo
Open Date
16-Sep-2020
Close Date
Job type
Contract
Duration
9 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Architect: Remote Desktop Management Tool Experience, Oral And Written Communication, Organizational Skills, Planning Technical Assistance User Suppo
Start Date :10/12/2020
End Date :06/30/2021
Submission Deadline :Due to SCS 09/22/2020 by 8:00 a.m. CT
Client Info : DCF – Department of Children and Family
Description :
On call/stand-by hours will be required with this position.
Must be able to lift 50lbs. as needed.
Must have a valid WI Drivers License.
This position will provide 2nd level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including, but not limited to, Windows desktop operating systems, desktop applications, MacBook Pros, multi-function devices (print/fax/copier/scanner), and wireless devices such as Android smartphones, Apple iPads and MiFi wireless hotspots.
This position receives escalated level support issues from an internal Service Desk. The incumbent shall have 3 or more years of experience in a Desktop Support position and be familiar with a variety of concepts, practices and procedures relating to Desktop Support.
This Desktop Support position relies on extensive experience and judgment to plan and accomplish goals.
This Desktop Support position is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on day-to-day end user issues. A wide degree of self-direction, prioritization and latitude is expected.
Comments:
1. An in-person interview will be required before a final selection is made. The hiring manager has discretion to allow phone or Skype interviews at any point during the process.
2. The selected candidate will be required to complete a criminal background check.
3. This position is budgeted for 1960 hours annually. Hours will be prorated the first year based on start date.
4. Please submit ONLY local candidates.
5. Candidates selected to participate in the interview process should bring three (3) business references to an interview.
6. DCF does not sponsor work visas, either at the time of hire or at any later date.
7. In coordination with the “Safer At Home” guidelines, contracted staff will work with their manger to access work remotely as needed temporarily. However, contract staff will be required to return to the home office for regular business hours as restrictions allow. This position will require rotating work on site scheduled hours. Candidate must be able to work on site.
Phone & Web Based interviews acceptable for interviews, prior to final interview (In-Person interview required prior to hire)
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 110104 while calling.
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