Analyze & Resolve Problems Related To Mainframe User Admin Design Architect (Jo   Requirement id 153950 Job title Architect Job location in Madison, WI Skills required Cherwell Development Programming, ITSM Development, Knowledge Management, Analyze & Resolve Problems Related To Ma Open Date 18-Jun-2025 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Architect: Cherwell Development Programming, ITSM Development, Knowledge Management, Analyze & Resolve Problems Related To Ma Start date : 07/01/2025 End Date : 06/30/2026 Submission deadline : 6/20/2025 4:00:00 PM Client Info : DOT Note: * Interview Process: Teams interview * Duration: 6/30/26 with extensions possible * Remote or On-site? No WI residency required. Open to nationwide candidates. Can work 100% remote within the continental US. Description : This position will provide Information Technology Service Management (ITSM) technical support to the WI Department of Transportation (WisDOT). This contract position will provide technical skills and support knowledge within the ITSM Governance area. This contractor will provide support of commonly used concepts, practices, and procedures within a particular field. Responsibilities include analysis and troubleshooting ITSM tools, assist with Change Advisory Board meetings, and documentation of ITSM processes and procedures. This role will have a dual focus: contributing to the design and development of a new ITSM platform while simultaneously providing ongoing support for our current ITSM tool, Cherwell. Experience Experience in IT service management is essential, with a strong knowledge of ITIL framework, best practices, and methodologies. Candidates should have experience in managing IT services and implementing process improvements. This role requires a proactive individual with excellent problem-solving skills, the ability to manage competing priorities, and strong communication skills to interact effectively with both technical and non-technical stakeholders. Experience with Cherwell is essential, and familiarity with modern ITSM platforms and development methodologies would be highly beneficial. Necessary Skills • Experience working with Cherwell. • Familiarity with ITSM procedures, such as knowledge management and change management. • Knowledge of Incident, problem, change, release, and configuration management processes. • Ability to identify, analyze, and resolve issues using logical, creative, and systematic approaches. • Deep understanding of ITSM processes and frameworks to ensure the tool aligns with best practices and organizational needs. • Experience with various ITSM tools to leverage knowledge of existing solutions and avoid common pitfalls. • Cloud deployment and infrastructure knowledge (AWS, Azure, GCP) • Excellent communication and collaboration skills to work effectively with various stakeholders. Other Skills • Leadership and communication skills. • Problem Solving Skills   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 153950 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Cherwell Development Programming job openings in Madison, WI Jobs List Desktop Support IV -111034-SP Create date: 02-Nov-2022 Start date : 11/21/2022 End Date : 01/06/2023 Submission deadline : 11/04 at 4:00PM CST. Client Info :DNR Note : * Interview Process: Online via Teams with audio and video, 1 round unless more is needed. * Duration: Until January 6, 2023. May possibly extend a few weeks past 1/6/23. job Jobs in WI Madison Consultant - (in Madison, WI))    Cherwell Development Programming job openings in other states Jobs List Cherwell Developer - 68132 Create date: 21-Jan-2020 start date: 02/24/2020 End date: 02/28/2021 submission deadline: Bid closes 1/27/20 at 10PM client info : BOE Description: Responsibilities: • Work with the technology team to design and implement Cherwell forms, workflows, and business logic to facili.... (This job is for - IT Experience Jobs in UT SaltLakeCity Developer - (in Salt Lake City, UT)) Doc140401 PR11108232-6810 Cherwell Staff Aug Consultant -SP Create date: 01-Oct-2019 Note: Exhibit B: Resume Self-Certification Form must be submitted. Submission Deadline: 10/9/2019 7:45 PM EST Start Date: 11/1/2019 End Date: 6/30/2020 Client: Agency for Health Care Administrations (AHCA) Description: 2. Purpose The Agency is seeking a Cherwell consultant to propose, devel.... (This job is for - job Jobs in FL Tallahassee Consultant - (in Tallahassee, FL))     (Architect: Cherwell Development Programming, ITSM Development, Knowledge Management, Analyze & Resolve Problems Related To Ma in Madison, WI)

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