MS Outlook MS Excel RSA RACF MS Office 2010 Active Directory Operating System Admi   Requirement id 105751 Job title Consultant Job location in Madison, WI Skills required Analytical Ability, Oral And Written Communication, Customer Service, MS Outlook MS Excel RSA RACF MS Office 2 Open Date 15-Apr-2020 Close Date Job type Contract Duration 2 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Analytical Ability, Oral And Written Communication, Customer Service, MS Outlook MS Excel RSA RACF MS Office 2 Start Date :05/11/2020 End Date :06/30/2020 Submission Deadline :Due to SCS 04/21/2020 by 8:00 a.m. Client Info :DWD - Department of Workforce Development (DWD) Note : * Renewals/Extensions through 11/11/2020 * Position Type: New/Full-Time Description : This request will enable BITS to support the increased demand for Service Desk Operations directly related to the COVID-19 pandemic, providing access to DWD online applications and service delivery to DWD staff requiring computer support. The service to be performed includes providing Identity and Account Management (IAM) services for DWD staff and public users of DWD internet-based applications, performing 1st and 2nd Tier computer support for internal DWD staff, and managing and deploying computers for DWD staff. The external applications include various programs for the Divisions of Unemployment Insurance and Employment Training. The proposed service includes verifying the identity of the caller, resetting their password and or unlocking their account, instructing the caller to use self-service account recovery in the future, forwarding the call to another call center if needed for further assistance, and documenting the details of the call. The 1st and 2nd Tier support includes advanced troubleshooting (hardware, software and network), problem documentation, customer assistance, and problem escalation. The contractor service would be responsible for computer build activities including building computer devices, installing software, performing asset management activities and improving the overall service delivery process for agency customers. The services and quality provided will be monitored by the ITSC supervisor utilizing real-time data generated by the call manager and ticketing software, as well as quality assurance recordings. The external IAM support for public citizens is part of the core service the state provides in administering the Unemployment Insurance and Job Training programs to Wisconsin citizens because use of the online application is mandatory for many programs. Hardware/Software Environment: The support services includes: 1) supporting and managing computer devices (laptops and desktops), 2) handling and fulfilling software service request from customers, 3) Leveraging security tools and Identity and Account Management Tools for managing public user accounts, and 4) Cherwell Management, Cares Centurion Management Systems, LANDesk, and Secure Doc. The software includes, but is not limited to: Windows 7, Windows 10, Microsoft Office 365, Office 2010, Office 2016, Adobe products, Ricoh print software, Active Directory, VPN and multi-factor authentication tools. Comment: Due to the nature of this position, a criminal background check or other checks may be required prior to appointment. This position has access to sensitive federal tax information; FBI fingerprinting will be required. Phone, Web Based, and/or In-Person interviews acceptable for all interview phases.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 105751 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Analytical Ability job openings in Madison, WI Jobs List .NET Web Developer-III - WISCJP00084839 Create date: 03-May-2021 Start Date :06/07/2021 End Date :06/30/2023 Submission Deadline :Due to SCS 05/06/2021 by 8:00 a.m. CT Client Info : Department of Children and Family (DCF) Description : .Net Web Developer III This position is primarily to work on a high-profile web application pro.... (This job is for - Documentation Jobs in WI Madison Developer - (in Madison, WI)) Data Warehouse Analyst II - WISCJP00017864 Create date: 29-Sep-2020 Start Date :10/19/2020 End Date :06/30/2021 Submission Deadline :Due to SCS 10/05/2020 by 8:00 AM CT Client Info : DOT - Division of Business Management (DBM) Description : Data Warehouse Analyst II DOT is looking for a candidate that can help us with building our data ana.... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) Business Analyst/Consultant-2 - WISCJP00017697 Create date: 09-Jun-2020 Start Date :07/06/2020 End Date :06/30/2021 Submission Deadline :Due to SCS 06/15/2020 by 8:00am CT Client Info : DWD – Department of Workforce Development (DWD) Description : This is a re-post of RFS #17596 and RFS #16460 Comments: Phone, Web Based, and/or In-Person .... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Systems Engineer-1 - WISCJP00017692 Create date: 05-Jun-2020 Start Date :05/26/2017 End Date :12/31/2017 Submission Deadline :05/22/2017 Client Info: Description : The DWD Bureau of Information Technology Services (BITS) Workstation Support Services team is looking to procure a System Engineer 1 contractor to join a highly skilled team .... (This job is for - MS Excel Jobs in WI Madison Developer - (in Madison, WI)) .NET Web Developer III - WISCJP00016470 Create date: 29-Jan-2020 Start Date :03/02/2020 End Date :06/30/2020 Submission Deadline :Due to SCS 02/04/2020 by 8:00 a.m. CT Client Info : DCF – Department of Children and Families Description : This position is for a high-profile web application project within the FSE section. The project includes.... (This job is for - job Jobs in WI Madison Developer - (in Madison, WI))    Analytical Ability job openings in other states Jobs List VDH IT Trainer 2 (747043) Create date: 16-Sep-2024 No of Submissions : 2 Start date : 10/01/2024 End Date : 06/30/2025 Submission deadline : 9/19/2024 Client Info : VDH Note: * Agency Interview Type : Web Cam Interview Only * Hybrid Description : The position reports to the Manager of the Office of I.... (This job is for - job Jobs in VA Richmond Consultant - (in Richmond, VA)) Expert IT Specialist - 7545 Create date: 30-Dec-2022 start date : 03/09/2023 End date : 03/09/2024 submission deadline : 1/6/2023 Note : * On-site/Remote : On-site * Interview : Phone or video call; then in-person Description : Oracle Business Intelligence Enterprise Edition (OBIE.... (This job is for - Obiee Jobs in NY Troy Specialist - (in TROY, NY)) Forensic Accountant - 58875 Create date: 17-Aug-2022 Start Date : 09/19/2022 End Date : 09/18/2026 Submission Deadline : 09/02/2022 Client Info : TN TDOC Note: * Position Location Hybrid Description : Forensic Accountant Job Description and Skills Requirements J.... (This job is for - GAAP Jobs in TN Nashville Consultant - (in Nashville, TN)) DHHS Data Analyst (685966) Create date: 07-Jul-2022 Start Date : 07/11/2022 End Date : 07/10/2023 Submission Deadline : 07/14/2022 Client Info : NCDHHS Description : • Work with Divisions and Offices to understand data challenges and questions • Identify opportunities to leverage data to improve HH.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) BUSINESS ANALYST - 10331-1 Create date: 31-Mar-2022 Start Date :05/1/2022 Submission Deadline: :04/07/2022 Client Info: Revenue and Fiscal Affairs Office (RFAO) Note : * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? Up to two rounds of interviews vis phone or in-person. * SCHEDULE IN.... (This job is for - job Jobs in SC COLUMBIA Analyst - (in Columbia, SC))    Analytical Ability job openings in WI Jobs List Sr Java Developer - 69856 Create date: 04-Dec-2020 Note :This will be a Contract-to-hire position. Candidate must be our W2 Employee. We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description : Job Duties and Responsibilities: Works on most phases of application development independently, but may occasionally require in.... (This job is for - job Jobs in WI Appleton Developer - (in Appleton, WI)) Sr. Business Analyst - 55565 Create date: 12-Nov-2019 CLIENT INFO:Kohls Department Stores Inc. Candidates RTR form should be only on the name of APEX Systems Job Description : Our great Fortune 500 client in Menomonee Falls has an opening for a Sr. Business Analyst. What Will You Be Doing? As a business analyst, you will operate as an owner for y.... (This job is for - MSQL Jobs in WI MenomoneeFalls Analyst - (in Menomonee Falls, WI)) (Consultant: Analytical Ability, Oral And Written Communication, Customer Service, MS Outlook MS Excel RSA RACF MS Office 2 in Madison, WI)

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