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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Multiple Tasks Schedule Management Linux Administration Architecture Consultant
 
Requirement id 111657
Job title Consultant
Job location in Madison, WI
Skills required Customer Support Skills, Interpersonal Skills, Oral And Written Communication, Multiple Tasks Schedule Management Linux
Open Date 16-Nov-2020
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Customer Support Skills, Interpersonal Skills, Oral And Written Communication, Multiple Tasks Schedule Management Linux

Start Date :12/07/2020
End Date :06/06/2021
Submission Deadline :Due to SCS 11/20/2020 by 8:00 a.m. CT

Client Info : UW Madison - Division of Information Technology (UW Madison - DOIT)

Description :


The work will be done remotely. Details can be discussed in the interview process.

POSITION SUMMARY

The Division of Information Technology supports an extensive array of computer server systems and networks for the states University system. DoITs Systems and Network Control group supports and monitors the network/systems daily availability of applications, batch processes, and connectivity through a protocol-driven response process. DoIT server systems include (but are not limited to) over 1200 client server systems running on various operating systems on Amazon, Microsoft and Google Cloud platforms, Dell, and Sun hardware platforms. The user base of networks supported by DoIT consists of faculty, staff and students at the UW-Madison campus, UW-System campuses throughout the state, and remote vendor technical support staff creating an extensive user pool. The DoIT network and telecommunication architecture provides network access and support services to many applications which include (but are not limited to) the UW-Madison campus Ethernet and ATM backbone; LANs, Library Information Retrieval Area; SysNet/BCN; UW-System Administration; electronic mail; voice mail; Integrated Student Information System.

The primary functions are to support the DoIT network/system complex to meet established guidelines, availability, and schedules. This position also performs first and second level problem determination and recovery. This positions duties include (but are not limited to) supporting the DoIT communication networks, supporting the operations of DoIT host processors, operating systems, system resources and applications, monitor the activity and performance of networks and host processors. Utilize network and host processor resources and tools to meet established guidelines and schedules. Perform problem diagnosis, resolution, recovery, and notification procedures in accordance with established guidelines and standards. This position must possess, maintain, and continue to develop operational knowledge level in normal usage and problem resolution of the many computer systems hardware, software, and networks. This position works under close progressing to limited supervision.

PERCENT GOALS AND WORKER ACTIVITIES

60% A Perform Problem Determination and Resolution of DoIT Supported Network/Systems

A1. Perform diagnosis and resolution on a large Gigabit Ethernet network of problems related to Internet applications, systems software and/or hardware (may include gateways, switches and hubs, and routers) and their connectivity to the UW-Madison and SysNet/BCN network infrastructures.
A2. Coordinate technical aspects of services on a Wide Area Network with an ATM backbone between network or telecommunications services providers and SysNet/BCN site administrators.
A3. Assist DoIT and SysNet Engineers, and vendors as needed in advanced level support and recovery of networks.
A4. Provide second-level support to the Help Desk agents reporting end user network connectivity problems.
A5. Use network policies, standards, guidelines, and procedures in daily operation while managing the network infrastructure.

30% B Manage Activity and Performance of DoIT Supported Systems

B1. Utilize appropriate software and scheduling applications such as HP Openview Operations and Tivoli Workload Scheduler to manage the system activity and resources on DoIT supported processors/servers to ensure production standards, processing deadlines, data integrity, data backups, and availability guidelines are met.
B2. Coordinate with the Applications Processing staff, System Administrators,
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 111657 while calling.
 
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