Written And Verbal Communication Skills Interpersonal Sills Organizational Skills   Requirement id 111687 Job title Consultant Job location in Madison, WI Skills required Helpdesk Support, Customer Service, Communication Skills, Written And Verbal Communication Skills Open Date 17-Nov-2020 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Helpdesk Support, Customer Service, Communication Skills, Written And Verbal Communication Skills Start Date :12/21/2020 End Date :06/30/2021 Submission Deadline :Due to SCS 11/24/2020 by 8:00 a.m. CT Client Info : Department of Corrections (DOC) Note : * Duration: Initial Period: 12/21/2020 to 06/30/2021; Renewals/Extensions through 06/30/2022 Description : Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with 3-5 years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. - Help Desk hours are 6:00 AM – 5:00 PM Monday – Friday. - No Nights, Weekends or Holidays. - No On Call duty. - Our Help Desk Staff has been working from home during COVID-19. - The first day or two of training will be in the office, sending the person home as quickly as possible. - As soon a Safer at Home is lifted, and we are allowed to return to the office, this position will be working from our Central Office location (rather than at home). Comment: Phone, Web Based, and/or In-Person interviews acceptable for all interview phases   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 111687 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Helpdesk Support job openings in Madison, WI Jobs List Systems Engineer1 - WISCJP00016454 Create date: 22-Jan-2020 Start Date : 2/17/2020 End Date : 6/30/2020 Submission Dead Line : 8:00 a.m. CT on Tuesday, January 28th, 2020 Client Info : DFI - Department of Financial Institution Description : Systems Engineer will play a key role in the design, planning, execution and installation of the cur.... (This job is for - Reporting Jobs in WI Madison Engineer - (in Madison, WI)) Desktop Support2 - WISCJP00016099 Create date: 17-Oct-2019 Start Date : 11/18/2019 End Date : 06/30/2020 Submission Deadline : 8:00 a.m. CT on Wednesday, October 24th, 2019 Client Info: UW Madison - Administrative Information Management Services (UW Madison - AIMS) Description : The Administrative Information Management Services (AIMS) is a.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk - 1 Create date: 29-Jul-2015 Note: Start Date : 08/17/2015 End Date : 06/30/2016 Submission Deadline : 8:00 AM on Tuesday, August 4th, 2015. Client Info : State of WI Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls.... (This job is for - job Jobs in WI Madison Specialist - (in Madison, WI))    Helpdesk Support job openings in other states Jobs List DRC-Help Desk Analyst 2-HDA2 (785912) Create date: 24-Nov-2025 Start date :12/8/2025 End Date :06/30/2026 Submission deadline :12/02/2025 Client Info : DRC Note: * Interviews will be onsite. Location TBD after candidate screening. * Candidates will work onsite in Franklin or Madison County. Description: Provides tier 2 te.... (This job is for - ServiceNow Jobs in OH Franklin Analyst - (in Franklin, OH)) ITSAC OCANov25HD Help Desk Support -SP Create date: 17-Nov-2025 Bid URL: https://dir.my.site.com/itsacvendor/s/itsac-vendor-response/a58cs00000GFKCuAAP/ocanov25hd Note: Online Submission Note: Total estimated hours per Candidate shall not exceed 1000 hours. Note: RTR form must be signed by the candidate Submission Deadline: 11/26/2025 @ 5:00 PM (CT). Start Date: 12/01/2025 <.... (This job is for - Jobs in TX Austin Consultant - (in Austin, TX)) VDOT Infrastructure Solutions Architect 2 (778193) Create date: 28-Oct-2025 Start date : 11/10/2025 End Date : 06/30/2026 Submission deadline : 10/31/2025 Client Info : VDOT Note: * Agency Interview Type : In Person Only * Onsite Description : - Responds to Tier 1 & 2 support requests. - Provides exceptional customer service. job Jobs in VA SouthChesterfield Architect - (in South Chesterfield, VA)) GA DHS Systems Support Tech (775610) Create date: 25-Aug-2025 Start date : 09/29/2025 End Date : 06/30/2026 Submission deadline : 09/03/2025 Client Info : DHS Note: * Agency Interview Type : Web Cam Interview Only * Hybrid Description : Job Description (General Summary): The Systems Support Technician will report to .... (This job is for - RACF Jobs in GA Atlanta Consultant - (in Atlanta, GA)) IA-DOM-DoIT-HDS3-IBHRS (760884) Create date: 03-Apr-2025 Onsite Start date : 04/21/2025 End Date : 06/30/2025 Submission deadline : 4/8/2025 Client Info : DHS-BNS: Department of Human Services Note: * Agency Interview Type: Either Web Cam or In Person Interview * The Iowa Department of Health and Human Services (“Customer”) seek.... (This job is for - job Jobs in IA DesMoines Consultant - (in Des Moines, IA))     (Consultant: Helpdesk Support, Customer Service, Communication Skills, Written And Verbal Communication Skills in Madison, WI)

Featured Jobs Business Analyst - Analyst (Jobs in Tallahassee, Florida) Business Analyst - Analyst (Jobs in Tallahassee, Florida) Business Analyst - Analyst (Jobs in Austin, Texas) ServiceNow Specialist (Jobs in Raleigh, North Carolina) Quality Assurance MS Consultant (Jobs in Durham, North Carolina) Infrastructure Developer (Jobs in Raleigh, North Carolina) ETL Analyst (Jobs in Richmond, Virginia) APD Consultant (Jobs in Raleigh, North Carolina) Business Analyst LMS Consultant (Jobs in Durham, North Carolina) Warehouse Developer (Jobs in Lincoln, Nebraska)