Call Center Experience Consultant (Jobs in Madison, WI)   Requirement id 114508 Job title Consultant Job location in Madison, WI Skills required Self Directed, Helpdesk Services, Customer Service, Call Center Experience Open Date 01-Mar-2021 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Self Directed, Helpdesk Services, Customer Service, Call Center Experience Start Date :03/22/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 03/01/2021 by 8:00 a.m. CT Client Info : DOA – Division of Enterprise Technology (DET) Note : * Duration: Initial Period: 03/22/2021 - 06/30/2021; Renewals/Extensions through 06/30/2022 Description : This Help Desk Shift is a Day Shift, typically 8 hours a day anywhere between 6:00AM to 5:30PM. Due to the COVID pandemic this position will work both in the Femrite Office and remotely on a rotating basis. Working remotely is in place temporarily to allow for social distancing while still maintaining an expected in-office staffing level required by our CIJIS Data Center accreditation. Working remotely requires the individual to have a telephone (land line preferred but cell phone is OK), windows 10 computer with a current security/anti-virus program, headset, and a location with no distractions. No equipment will be provided by DET. This position will provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with 3-5 years of experience or more in the IT Help/Service Desk field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A degree of independent thought, creativity and peer coaching is expected. Comment: Phone, Web Based, and/or In-Person interviews acceptable for all interview phases   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 114508 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Self Directed job openings in Madison, WI Jobs List Systems Analyst-3 - WISCJP00018149 Create date: 11-Mar-2021 Start Date :04/05/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 03/15/2021 by 8:00 a.m. CT Client Info : DNR - Division of External Services (DNR - EXS) Description : Work Location is on-site during COVID Restrictions. The current Waterway and Wetland da.... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) Technical Architect III - WISCJP00018102 Create date: 17-Feb-2021 Start Date :03/15/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 03/04/2021 by 8:00 AM CT Client Info : DOJ – Department of Justice Note : * Duration: Initial Period: 03/15/2021 - 06/30/2021; Renewals/Extensions through 03/14/2023 Description : <.... (This job is for - job Jobs in WI Madison Architect - (in Madison, WI)) Technical Architect II - WISCJP00018079 Create date: 11-Feb-2021 Start Date :03/01/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 02/18/2021 by 8:00 a.m. CT Client Info : DOJ - Department of Justice (DOJ) Note : * Duration: Initial Period: 03/01/2021 - 06/30/2021; Renewals/Extensions through 06/30/2022 Description : .... (This job is for - Troubleshooting Jobs in WI Madison Architect - (in Madison, WI)) Help Desk-1 - WISCJP00018076 Create date: 11-Feb-2021 Start Date :03/01/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 02/15/2021 by 8:00 a.m. CT Client Info : DOA – Division of Enterprise Technology (DET) Note : * Duration: Initial Period: 03/01/2021 - 06/30/2021; Renewals/Extensions through 06/30/2022 Descripti.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk-1 - WISCJP00018051 Create date: 26-Jan-2021 Start Date :02/22/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 01/29/2021 by 8:00 a.m. CT Client Info : DOA – Division of Enterprise Technology (DET) Description : This is a re-post of RFS #17905. THIS IS A NON-TRADITIONAL WORK SHIFT. Work S.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))    Self Directed job openings in other states Jobs List Hadoop Administrator - 51556 Create date: 20-Aug-2019 Description: Title: Hadoop Administrator Client: Voya Location: Windsor, CT Duration: 4-6 month contract *Interview Process: phone interview, required face-to-face interview The Big Data Consultant is responsible for facilitating the success of IT build efforts in the new Dat.... (This job is for - job Jobs in CT Windsor Administrator - (in Windsor, CT)) US-Business Analyst V - J-11-272-295 Create date: 16-Oct-2017 Start Date : 09/25/2017 End Date : 05/30/2018 Submission Dead Line : 10/19/2017 Description : Through self-directed activities act as a liaison between clients and technical groups, using superior communication skills to elicit, document, analyze and validate requirements. Apply industry-leadin.... (This job is for - Business Analyst Jobs in CA SANJOSE Analyst - (in San Jose, CA)) Application Support Engineer - 5024-1 Create date: 18-Jun-2013 Description: The Purpose Of This Position Is To Provide Technical Support For Applications Associated With Classroom Modernization Initiatives. Work Will Be Diverse And Challenging. Required Skills: * Self Directed * Excellent Communication * Application management * Wi-fi diagnostics * Associat.... (This job is for - job Jobs in SC NorthCharleston Engineer - (in North Charleston, SC))     (Consultant: Self Directed, Helpdesk Services, Customer Service, Call Center Experience in Madison, WI)

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