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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Network Experence Printer Troubleshooting Multi Tasking Skills Help Desk Consultan
 
Requirement id 139093
Job title Consultant
Job location in Madison, WI
Skills required Customer Service Skills, Windows 10, Microsoft Office 2019, Network Experence Printer Troubleshootin
Open Date 14-Feb-2023
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Customer Service Skills, Windows 10, Microsoft Office 2019, Network Experence Printer Troubleshootin

start date : 03/06/2023

End date : 06/30/2023

submission deadline : 2/21/23 at 4:00PM CST.

client info : DOC

Note :

* Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One round.

* Duration: Through 6/30/23, with potential for 2-year extension

* Remote or On-site? Candidates MUST be local to WI or willing to relocate to WI at the candidates expense. This role is currently 100% remote, but subject to change at any time. The selected contractor may be required to go to Central Office at any time.

Description :

Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions.

The IS Technical Services – Professional shall comply with the Departments administrative rules and the agencys policies and procedures including those related to the Departments overall Reentry philosophy of using evidence-based strategies, practices and programs which target an offenders individual criminogenic needs and risk level.

Job Knowledge, Skills & Abilities


1. Ability to work with diverse customers in a calm, respectful manner to address potentially difficulty situations.

2. Ability to manage and work on multiple priorities or projects.

3. Ability to document standard operating procedural documentation as it pertains for support procedures, and properly assigning unresolved incidents.

4. Ability to effectively multitask and prioritize workload.

5. Effective oral and written communication skills.

6. Ability to work in a team oriented collaborative work environment.

7. Understanding of the use of Help Desk incident management and asset management systems.

8. Knowledge of State and Agency customer base and associated hardware and software applications.

9. Ability to perform diagnostics on hardware of software.

10. Knowledge of general analytical and troubleshooting procedures.

11. Knowledge of industry-standard computer application software, such as the MS-Office suite.

12. Knowledge of IBM compatible computer hardware.

13. Demonstrated technical competence in a customer support environment and knowledge of information systems technology and operations
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 139093 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
Customer Service Skills job openings in Madison, WI
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Technical Architect III -129483
Create date: 25-Apr-2024
No of Submissions : 2

start date : 05/24/2024

End date : 06/30/2024

submission deadline : 5/2/24 at 4:00PM CST

client info : DOA

Note:

* Interview Process: Teams

* Duration of the Contract: Until 6/30/24 with extensions likely.

* Onsite or Remote? Candidat.... (This job is for - job Jobs in WI Madison Architect - (in Madison, WI))

Help Desk II -127504
Create date: 06-Mar-2024
start date : 03/18/2024

End date : 06/30/2024

submission deadline :3/8/24 at 4:00PM CST

client info : DOC

Note:

* Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One round.

* Duration: Through 6/30/24 with extensions.... (This job is for - Troubleshooting Jobs in WI Madison Consultant - (in Madison, WI))

Systems Administrator II - 118705 - SP
Create date: 08-Jun-2023
start date : 07/01/2023

End date : 06/30/2024

submission deadline : 6/12/2023 4:00PM CST.

client info : DOJ

Note :

* Interview Process: MS Teams with camera 1- 2 Rounds

* Duration: 6/30/24 with option to renew

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Help Desk II - 114943 - SP
Create date: 06-Mar-2023
start date : 04/17/2023

End date : 06/30/2023

submission deadline : 3/13 at 4:00PM CST.

client info : DOA

Note :

* Interview Process: Remote Interviews through TEAMS meeting - 1 round

* Duration of the Contract: through 6/30/2023, possibility of extension

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Technician III -113260-SP
Create date: 12-Jan-2023
Start date : 02/06/2023

End Date : 06/30/2023

Submission deadline :1/19/23 at 4:00PM CST

Client Info : Supreme Court

Note :

* Interview Process: In-person or remote interviews
* Duration of the Contract: 6 months with potential for extension.
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NCDIT - System Administrator- Mid Level (761394)
Create date: 10-Apr-2025
Start date : 04/21/2025

End Date : 06/30/2025

Submission deadline : 04/16/2025

Client Info : NCDIT

Note:

* Agency Interview Type : Either Webcam Interview or In Person

* Onsite

Description :

Support customers using good customer service skills including the abi.... (This job is for - job Jobs in NC Raleigh Administrator - (in Raleigh, NC))

NCDIT - System Administrator- Senior (761395)
Create date: 10-Apr-2025
Start date : 04/21/2025

End Date : 06/30/2025

Submission deadline : 04/16/2025

Client Info : NCDIT

Note:

* Agency Interview Type : Either Webcam Interview or In Person

* Onsite

Description :

We need this position that provides desktop support to the 14 agencies.... (This job is for - job Jobs in NC Raleigh Administrator - (in Raleigh, NC))

DMAS - Business Analyst 3 (760236)
Create date: 24-Mar-2025
Job Title: DMAS - Business Analyst 3 - IN PERSON IVs ONLY! (760236)

Onsite

Start date : 04/07/2025

End Date : 06/30/2025

Submission deadline : 3/27/2025

Client Info : DMAS

Note:

* Agency Interview Type: In Person Only

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NCDIT - Specialist- Junior (757198)
Create date: 20-Feb-2025
Remote

No of Submissions : 2

Start date : 02/10/2025

End Date : 06/30/2025

Submission deadline : 02/21/2025

Client Info : NCDIT

Note:

* Agency Interview Type: Either Webcam Interview or In Person

Description :

**This is a remote position.

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Transportation Technician 3
Create date: 10-Feb-2025
No of Submissions : 4

Start date : 02/24/2025 -

End Date : 06/30/2025

Submission deadline : 02/14/2025

Client Info : TN DOT

Note:

* Position Location: On Site

* Candidate Must Be Local

Description :

An advanced level position that ensures safe and .... (This job is for - job Jobs in TN CHATTANOOGA Consultant - (in CHATTANOOGA, TN))
 
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Jobs List

Technician III - 112328 - SP
Create date: 09-Dec-2022
start date : 01/03/2023

End date : 06/30/2023

submission deadline : 12/16/22 at 4:00PM CST.

client info : Supreme Court

Note :

* Interview Process: In-person or remote interviews

* Duration of the Contract: 6 months with potential for extension.

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Technician II - 111457 - SP
Create date: 10-Nov-2022
Start date : 12/05/2022

End Date : 6 Months from projected start date

Submission deadline : 11/17/22 at 4:00PM CST.

Client Info : Supreme Court

Note :

* Interview Process: 1-hour in-person interview in Madison, WI

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Technician I - 111116 - SP
Create date: 02-Nov-2022
start date: 11/28/2022

End date: 6 Months from projected start date

submission deadline: 11/9/22 at 4:00PM CST.

client info : Supreme Court

Note :

* Interview Process: 1-hour in-person interview in Madison, WI

* Duration of the Contract: 6 months with potential for extension..... (This job is for - job Jobs in WI Milwaukee TechLead - (in Milwaukee, WI))

Desktop Support-3 - WISCJP00018124
Create date: 26-Feb-2021
Start Date :04/19/2021
End Date :06/30/2021
Submission Deadline :Due to SCS 03/04/2021 by 8:00 a.m. CT

Client Info : (DHS) Division of Enterprise Services

Note :

* Duration: Initial Period: 04/19/2021- 06/30/2021; Renewals/Extensions through 04/18/2024

Description .... (This job is for - job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))
(Consultant: Customer Service Skills, Windows 10, Microsoft Office 2019, Network Experence Printer Troubleshootin in Madison, WI)
     
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