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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Call Center Experience Consultant
(Jobs in Madison, WI)
 
Requirement id 142441
Job title Consultant
Job location in Madison, WI
Skills required Customer Service, Information Technology, Trouble Shooting PC, Call Center Experience
Open Date 25-Jul-2023
Close Date
Job type Contract
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Customer Service, Information Technology, Trouble Shooting PC, Call Center Experience

Start date : 09/04/2023

End Date : 06/30/2024

Submission deadline :8/1/2023 at 4:00PM CST.

Client Info :DOA

Note :

* Interview Process: Remote Interviews through TEAMS - 1 round
* Duration: through 6/30/2024, possibility of extension
* Local candidates or willing to relocate to driving distance to Madison at the candidates expense. The majority of work will be done remotely but the position does require a week of work in the office on a rotational basis.

Description :
------------------------------------------------------
Working remotely requires the individual to have a smart cell telephone, Windows 10 computer with a current security/anti-virus program, headset, and a location with no distractions. No equipment will be provided by DET. There is no requirement to work remotely and if the individual would prefer to work in the office all COVID protocols are followed and in place; masks and adequate social distancing can be followed by staff in the office.

This position will provide support to end users on a variety of IT issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular support field.

An ideal candidate would have previous IT Help Desk experience. Candidate should have approximately 6mo - 1 year of experience in an IT customer service field or in a customer support related area. Has knowledge of commonly used IT concepts, practices, and procedures. The IT Help Desk I position relies on instructions and pre- established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

This is a 24x7x365 support center position and may be asked to shift work hours or work overtime to provide adequate coverage if necessary.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 142441 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
Customer Service job openings in Madison, WI
Jobs List

Help Desk II - 163956
Create date: 30-Jul-2026
Start date :8/24/2026
End Date :06/30/2027

Submission deadline :8/6/2026 at 4:00 PM CST.

Client Info : DWD

Note:

* Interview Process: Teams with camera on. PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid in order to accept an interview request. Pleas.... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI))

Desktop Support IV - 159643 - Rebid
Create date: 05-Jun-2026
Start date :7/6/2026
End Date :06/30/2027

Submission deadline : 6/12/2026 at 4:00 PM CST.

Client Info : DOC

Note:

* Interview Process: In-person interview required.

* On-site or Remote? Candidate MUST be a WI resident. No relocation is allowed. 100% On-site. This is an in-person job wit.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk III - 157094
Create date: 01-Apr-2026
Start date :5/4/2026
End Date :06/30/2026

Submission deadline :4/8/26 at 4:00 PM CST.

Client Info : DPI

Note:

* Interview Process: in person interviews in downtown Madison

* Remote or on-site? Candidate MUST be a CURRENT WI resident. No relocation allowed. Up to 90% remote with some in.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))

Sr Internal Business Systems Analyst - 155656
Create date: 23-Feb-2026
Start date :4/6/2026
End Date :06/30/2026

Submission deadline :3/2/26 at 4:00 PM CST.

Client Info : ETF

Note:

* Interview Process: via MS Teams, there might be two rounds of interviews.

* Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. This position .... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI))

DWD ITSC Help Desk II - 149943
Create date: 15-Oct-2025
Start date : 11/10/2025

End Date : 06/30/2026

Submission deadline : 10/22/2025 4:00:00 PM

Client Info : DWD

Note:

* Interview Process: Teams with camera on.

* PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid in order to accept an .... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI))
 
 Customer Service job openings in other states
Jobs List

Administrative Services Assistant - 31609-27931
Create date: 27-Oct-2026
Start date :12/28/2026
End Date :06/30/2027

Submission deadline :11/20/2026

Client Info : TN CI

Note:
*Job Type: Full Time
*Schedule: 8-hour shift.
*This is a long term contract that will not end on 06/30/2027. If the incumbent is performing satisfactorily this contract will be renewed.
*T.... (This job is for - job Jobs in TN Clinton Consultant - (in Clinton, TN))

Administrative Services Assistant - 66526
Create date: 27-Oct-2026
Start date :12/28/2026
End Date :06/30/2027

Submission deadline :11/20/2026

Client Info : TN CI

Note:

* Position Location : Hybrid

Description:

Job Overview: Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will.... (This job is for - job Jobs in TN Clinton Consultant - (in Clinton, TN))

Public Health Office Assistant - 66519
Create date: 27-Oct-2026
Start date : 12/07/2026
End Date : 06/30/2027

Submission deadline : 11/10/2026

Client Info : TN DOH

Note:
*On Site
*Location Requirements
*Candidate must be a Tennessee state resident.
*All new contractors must be Tennessee residents. Contractors relocating to Tennessee must establish resi.... (This job is for - job Jobs in TN Franklin Consultant - (in Franklin, TN))

Public Health Office Assistant - 66515
Create date: 27-Oct-2026
Start date :11/23/2026
End Date :06/30/2027

Submission deadline :11/13/2026

Client Info :TN DOH

Note:

* Position Location: On Site

Description:

Client is seeking a Dental Public Health Office Assistant. CHS provides public health, primary care, and dental services in local he.... (This job is for - Jobs in TN Somerville Consultant - (in Somerville, TN))

Administrative Services Assistant - 66501
Create date: 22-Oct-2026
Start date :11/02/2026
End Date :03/30/2027

Submission deadline :10/30/2026

Client Info :TN DOH

Note:
*Location: Hybrid
*Schedule: Full-Time, Monday-Friday, 8:00AM – 4:30PM; In-Office every Monday and based on business and dept needs.

Des0cription:

The IAP Support Specialist se.... (This job is for - job Jobs in TN Nashville Administrator - (in Nashville, TN))
 
 Customer Service job openings in WI
Jobs List

Desktop Support I - 157502
Create date: 13-Apr-2026
Start date :5/4/2026
End Date :12/31/2026

Submission deadline :4/20/2026 at 4 pm CT.

Client Info : Milwaukee County

Note:

* Interview Process: Microsoft Teams

* Onsite or Remote? Candidates must be CURRENT WI residents. No relocation is allowed. Role is 100% onsite.

Descrip.... (This job is for - Microsoft Active Directory Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI))

Desktop Support I - 154860
Create date: 02-Feb-2026
Start date :3/2/2026
End Date :12/31/2026

Submission deadline:2/9/2026 at 4 pm CST

Client Info : Milwaukee County

Note:

* Interview Process: Microsoft Teams.

* Onsite or Remote? Candidate MUST be a WI resident. No Relocation Allowed. Role is 100% On-Site.

Description: <.... (This job is for - SCCM Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))

Desktop Support-I-RFS 132610
Create date: 11-Jul-2024
No of Submissions : 2

start date :08/12/2024

End date :12/31/2024

submission deadline : 07/17/2024 by 8:00 A.M. CST

client info : Milwaukee, WI - IT - Milwaukee County- MILWCNTY-IMSD

Note:

* Interview Process:
• Microsoft Teams

* Duration:
• Until 12/31/2024 .... (This job is for - Microsoft Active Directory SCCM Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))

Desktop Support I - 128435
Create date: 28-Mar-2024
Start date : 04/29/2024

End date : 12/31/2024

Submission deadline : 4/3 @ 4 pm CST

Client info : Milwaukee County

Note :

* Interview Process: Microsoft Teams

* Duration: Until 12/31/24

* Onsite or Remote? Local candidates or willing to relocate at the candidates exp.... (This job is for - Microsoft Active Directory Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))

Help Desk II - 111343 - SP
Create date: 10-Nov-2022
start date:12/4/2022
End date:2 Months from projected start date

submission deadline:11/17/2022 4:00:00 PM

client info : City of Wauwatosa

Note:

* Interview Process: Panel interviews will be conducted on-site or via Zoom if necessary.

* Duration of Contract: 2 months with potential for.... (This job is for - Help Desk Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI))
(Consultant: Customer Service, Information Technology, Trouble Shooting PC, Call Center Experience in Madison, WI)
     
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