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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Troubleshoot Computer Networks Microsoft Active Directory Consultant
(Jobs in M
 
Requirement id 144716
Job title Consultant
Job location in Madison, WI
Skills required Windows 10, Windows Server, OSX Design, Troubleshoot Computer Networks Microsoft
Open Date 07-Dec-2023
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Windows 10, Windows Server, OSX Design, Troubleshoot Computer Networks Microsoft

Start date : 01/15/2024

End Date : 12/31/2024

Submission deadline : 12/13 at 4:00PM CST.

Client Info : UW - Madison

Note :

* Interview Process: First round interview via Webex w/camera on. Followed by an in person interview.

* Duration: 12/31/2024

* Remote or On-site? Position is 100% onsite. Must be Wisconsin resident or willing to relocate at their own expense.

Description :

This position reports directly to the Anesthesiology IT Director, and works as part of the
Anesthesiology Department IT Services Team. The Desktop Computer consultant will be responsible for
routine, first and second level technical troubleshooting, including determining solutions for more
complex issues by leveraging documented procedures and ensuring a high level of customer service to
support mission activities of the institution through information technology (IT).
Minimum number of years and type of relevant work experience:
Two or more years of desktop computer support is required.
Two or more years relevant work experience with Windows 10 and Windows Server is required.
Two or more years relevant work experience with OSX is preferred.
Hardware and software troubleshooting skills are required.
Experience and knowledge of computer networks, security, and storage is required.
Experience with Microsoft Active Directory is required.
Job Responsibilities
• Identifies, troubleshoots, resolves, and/or escalates more complex first and
second level technical problems for various products and services under general
supervision
• Receives and responds to inquiries and provides more complex technical
information through various communication mediums according to established
policies and procedures
• Documents inquiries and responses and recommends procedural improvements
to unit leadership
• Assists in the development of operational procedures to improve customer
satisfaction and promote efficiency
Job Title in Contract: Desktop Support III
Has 8 - 10 years of experience in desktop support. Familiar with a variety of the concepts, practices, and
procedures. Relies on extensive experience and judgment to plan and accomplish goals. Independently
performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and
latitude is expected.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 144716 while calling.
 
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(Consultant: Windows 10, Windows Server, OSX Design, Troubleshoot Computer Networks Microsoft in Madison, WI)
     
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