Computer Systems IOS Consultant (Jobs in Madison, WI)   Requirement id 151253 Job title Consultant Job location in Madison, WI Skills required Help Desk Environment, Microsoft 365 Suite, Mobile Device Management, Computer Systems IOS Open Date 13-Jan-2025 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Help Desk Environment, Microsoft 365 Suite, Mobile Device Management, Computer Systems IOS No of Submissions : 2 Start date : 02/17/2025 End Date : 06/30/2025 Submission deadline : 1/21/2025 4:00:00 PM Client Info : DOA Note: * Interview Process: Microsoft Teams interview. Video and Audio on. Duration: Until 6/30/25 with extensions possible. * Onsite or remote: Must be a CURRENT WI resident. NO RELOCATION ALLOWED. Hybrid work model, candidates will be required to be onsite at least 50% of the time, rotating bi-weekly. * Onboarding will be on-site first 2-3 weeks. Candidates must be willing to work one week on site and one week remote, rotating. Description : IT HELP DESK II Under the general supervision of the Client Engineering Desktop Supervisor, this position provides guidance and performs research for the management and administration of the Microsoft M365 application suite in the delivery of Microsoft solutions. This enterprise-wide responsibility includes the design and delivery of Microsoft solutions to meet business objectives, tenant technical requirements to create effective knowledge sharing, collaboration, and workflow solutions. Responsibilities: • Serving as the first point of contact for customers seeking technical assistance over the phone, via email and or through our ticketing system. This includes walk-ins. • Documentation of all customer interactions within our ticketing system • Performing remote troubleshooting through diagnostic techniques and pertinent questions. • Manage tickets assigned in a timely manner. • Determine the best solution based on the issue and details provided by the customer. • Develop/modifying Knowledge Base documentation. • PC and Mobile deployments, installation of software and assist customers with new devices. • Image computers and complete post-image configuration • Record events and problems and through resolution logs. Requirements and Skills: • 2-5 years experience working in a help desk environment. • Proven experience with the Microsoft 365 suite, Microsoft Teams and Microsoft Intune services. • In-depth knowledge of computer systems and mobile devices. • Proven experience as a help desk technician. • Ability to diagnose and resolve basic technical issues. • Proficient with iOS and Android devices. • Detail oriented and maintain confidentiality. • Ability to work with minimal supervision. • Customer-oriented and patient. • Alternate weekly between on-site work in downtown Madison and remote work With the exception of being assigned to other locations as and where necessary (TOURISM / WAB / DOG / WHS, etc.)   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 151253 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Help Desk Environment job openings in Madison, WI Jobs List Help Desk II - 147888 Create date: 12-Sep-2025 Start date : 10/13/2025 End Date : 06/30/2026 Submission deadline : 9/19/2025 4:00:00 PM Client Info : DOA Note: * Interview Process: Microsoft Teams interview. Video and Audio on. * Duration: Until 6/30/26 with extensions possible. * Onsite or remote: Must be a CU.... (This job is for - IOS Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 122972 - SP Create date: 03-Oct-2023 Start date : 11/06/2023 End Date : 06/30/2024 Submission deadline : 10/6/2023 at 4:00 PM CST. Client Info : DOA Note : * Interview Process: Microsoft Teams interview. Video and Audio on. * Duration: Hire through 6/30/24 with extensions. * Local candidates or willing to.... (This job is for - Intune Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 112644 - SP Create date: 03-Jan-2023 start date : 01/30/2023 End date : 06/30/2023 submission deadline : 1/12 at 4:00 PM CST. client info : DOA Note : * Interview Process: Microsoft Teams interview. Video and Audio on. * Duration: 6/30/23 with extensions * Local candidates or willing to relocated at cand.... (This job is for - Intune Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 105696 - SP Create date: 15-Jun-2022 start date:7/1/2022 End date:06/30/2023 submission deadline: 6/17/2022 4:00:00 PM client info : DOA Note: * Interview Process: one Teams interview, two max. Video and Audio on. * Local candidates or willing to relocated at candidates expense. Candidates will be required to be onsite a.... (This job is for - Troubleshooting Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 105697 - SP Create date: 15-Jun-2022 start date:7/1/2022 End date:06/30/2023 submission deadline:6/17 at 4:00 PM CST. client info : DOA Note: * Local candidates or willing to relocated at candidates expense. Candidates will be required to be onsite at least 50% of the time, needs to be on-site bi-weekly. * On boarding will.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))    Help Desk Environment job openings in other states Jobs List NCFAST Help Desk Analyst Mid-App Support (798021) Create date: 30-Mar-2026 Start date : 03/23/2026 End Date : 03/22/2027 Submission deadline : 04/06/2026 Client Info : NCDHHS-NCFAST Note: * Agency Interview Type : Either Webcam Interview or In Person * Hybrid Description: This is an Application/Production Support position where selected.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Help Desk Support Technician SME Level - 142707 Create date: 13-May-2025 Start Date :6/16/2025 End Date :At least 1 Years from projected start date Submission Deadline : 5/20/2025 3:00:00 PM Client Info : MDEK12 Note: * No Max Bill Rate. 100% Onsite, do not submit remote candidates. * Candidates must be local or relocate to MS. job Jobs in MS Jackson Consultant - (in Jackson, MS)) Help Desk Support Technician - SME Level - 111838 - SP Create date: 22-Nov-2022 start date : 12/12/2022 End date : 9/30/2024 submission deadline : 11/29/2022 client info : MDEK12 – Mississippi Department of Education Note : * On-site/Off-site (must be local or relocate to Jackson, MS area) Description : Troubleshooting Jobs in MS Jackson Consultant - (in Jackson, MS)) Help Desk Support I - 59588 Create date: 15-Nov-2022 Start Date : 11/21/2022 End Date : 06/30/2023 Submission Deadline : 11/18/2022 Client Info : CO DOT Note : * Position Location : On Site * Candidate Must Be Local Description : The purpose of thi.... (This job is for - job Jobs in CO Golden Consultant - (in Golden, CO)) PR63940-R5793 Customer Support Business Analyst -SP Create date: 23-Aug-2022 Bid URL: https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000000999486901&anp=Ariba&community=3 Note: Online Submission Submission Deadline: 8/29/2022 Start Date: 9/5/2022 End Date : 6/30/2024 Client: Florida Department of Health (FDOH) Description: PU.... (This job is for - Jobs in FL Tallahassee Analyst - (in Tallahassee, FL))     (Consultant: Help Desk Environment, Microsoft 365 Suite, Mobile Device Management, Computer Systems IOS in Madison, WI)

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