Computer Peripheral Installation And Troubleshooting Software Installation And Sup   Requirement id 153411 Job title Consultant Job location in Madison, WI Skills required Trouble Shooting PC, Ticketing Systems, Ticket Tracking Systems, Computer Peripheral Installation And Tro Open Date 13-May-2025 Close Date Job type Contract Duration 1 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Trouble Shooting PC, Ticketing Systems, Ticket Tracking Systems, Computer Peripheral Installation And Tro Start date : 06/09/2025 End Date : 06/30/2025 Submission deadline : 5/20/2025 4:00:00 PM Client Info : DHS Note: * Interview Process: TEAMS virtual interview (video required) for initial interview. In-person interviews may decide the selected candidate. * Duration of the Contract: Through 6/31 with the possibility of extension. * Onsite or Remote? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Position is 100% on-site at DHS Central Office (currently 1 West Wilson). Description : Please ensure you attach the WI Cover Sheet (attached), a valid Right to Represent, and the candidates resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the Sub Vendor usage form. The State of Wisconsin is looking for Desktop Support III Max Bill Rate: $40/hour Will close to submissions on _5/20__at 4:00PM CST. Top Required Skills & Years of Experience: 1. Experienced at troubleshooting issues on Windows laptops and desktops. (3+ years) 2. Experienced at tracking effort through a ticket system. (3+ years) 3. Experienced at software installation, both packages and manual. (3+years) 4. Experience setting up computer stations and peripherals. (3+ years) Nice to Have Skills: 1. Experience with use of desktop tools such as Ivanti or SCCM. 2. Experience imaging computer systems. Interview Process: TEAMS virtual interview (video required) for initial interview. In-person interviews may decide the selected candidate. Duration of the Contract: Through fiscal year end date with the possibility of extension. Onsite or Remote? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Position is 100% on-site at DHS Central Office (currently 1 West Wilson). Project details (project overview, who the contractor will work with, soft skills needed, etc.): The Bureau of Information Technology Services (BITS) needs immediate assistance with several desktop initiatives vital to DHS. • Assist with support for PC endpoint incidents. This position will provide timely IT support to DHS staff so they can more efficiently support critical DHS initiatives. • Assist with operational upgrades of desktop systems. DHS is in process of updating the operating system of all production systems to Windows 11, as well as updating the machine BIOS, and converting our endpoint encryption-at-rest product to BitLocker. • DHS is going to be physically moving from 1 West Wilson to the GEF1 building on East Washington. This position will assist with various technical aspects of that move, from confirming correct setup at the new location to hands-on troubleshooting of technical issues. Additional details: While there are multiple resources for the technician to reference, it is important for a successful candidate to be skilled at troubleshooting. DHS has a complex environment and cannot provide a script. Much of the customer-facing work is done via remote console, but there are many situations that require deskside visits. Technical acumen, communication and customer service skills are all important to success in this position. This position will: A. Provide technical desktop support and customer services to DHS. A.1 Monitor and resolve incidents reported in the DHS IT service management system (currently Cherwell). Ensure that customers are contacted and a resolution takes place within the acceptable time frame. A.2 Monitor incidents, tasks and service requests and respond as appropriate. A.2.a. Ensure that services are delivered to   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 153411 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Trouble Shooting PC job openings in Madison, WI Jobs List Technical Support Engineer(Contractor) - 138232 Create date: 18-Dec-2024 No of Submissions : 2 Start date : 01/27/2025 End Date : 06/30/2025 Submission deadline : 12/27/2024 4:00:00 PM Client Info : Supreme Court Note: * Interview Process: In-person interviews in Madison the weeks of Jan 6th and 13th * Duration of the Contract: 6/30/2025 w.... (This job is for - job Jobs in WI Madison Engineer - (in Madison, WI)) Desktop Support IV - 130775 Create date: 21-May-2024 No of Portal Submissions: 1 Start date : 08/28/2023 End date : 06/30/2024 Submission deadline : 8/17/23 at 4:00PM CST. Client info: DOC Note: * Interview Process: In-person interview required. * Duration: 6-30-25 with extensions possible. * On-site or Remote?.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk I -120580-SP Create date: 25-Jul-2023 Start date : 09/04/2023 End Date : 06/30/2024 Submission deadline :8/1/2023 at 4:00PM CST. Client Info :DOA Note : * Interview Process: Remote Interviews through TEAMS - 1 round * Duration: through 6/30/2024, possibility of extension * Local candidates or willing to relocate to driv.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV - 108728 - SP Create date: 06-Sep-2022 start date:10/3/2022 End date:06/30/2023 submission deadline: 09-13-22 4:00PM CST. client info : DOC Note: * Interview Process: In person or teams. 30 minutes 1 or 2 rounds If on teams audio and video on. * Duration: 6-30-23 with extension. * Onsite or Remote? 100% Onsite Mus.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk I -108546- SP Create date: 29-Aug-2022 Start date : 09/26/2022 End Date :06/30/2023 Submission deadline :9/6/2022 at 4:00PM CST Client Info :DOA Note : Interview Process: Remote Interviews through TEAMS - 1 round Duration: through 6/30/2023, possibility of extension Local candidates or willing to relocate at the cand.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))    Trouble Shooting PC job openings in other states Jobs List Programmer 6 - 142286 Create date: 06-May-2025 Start date : 06/02/2025 End Date : At least 1 Years from projected start date Submission deadline : 5/12/2025 10:00:00 AM Client Info : MDOT Note: * Interview Process: Virtual Interview via MS Teams. A screenshot photo of candidate will be required for any interviews as well as a vendor p.... (This job is for - job Jobs in MI Lansing TeamLead - (in Lansing, MI)) ID-SBOE - End User Technical Support (756977) Create date: 03-Mar-2025 No of Submissions : 2 Start date : 03/03/2025 End Date : 06/13/2025 Submission deadline : 03/07/2025 Client Info : Idaho Office of State Board of Education Note: * Agency Interview Type : In Person * Onsite Description : IMPORTANT NOTES: .... (This job is for - job Jobs in ID Boise Consultant - (in Boise, ID)) DHB Service Support Analyst- Mid Level (755568) Create date: 24-Jan-2025 No of Submissions : 1 Start date : 02/17/2025 End Date : 02/16/2026 Submission deadline : 01/31/2025 Client Info : NCDHHS-HB Note: * Agency Interview Type : Webcam Interview Only * Onsite Description : Contractor– DHB IT - User Support Technician job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Data Migration Field Support Technician (755237) Create date: 16-Jan-2025 No of Submissions : 2 Start date : 02/03/2025 End Date : 02/02/2026 Submission deadline : 1/21/2025 Client Info : Idaho Judicial Branch - Administrative Note: * Agency Interview Type : Either Webcam or In Person * Onsite Description : General .... (This job is for - job Jobs in ID Boise Consultant - (in Boise, ID)) Help Desk Analyst - 137917 Create date: 10-Dec-2024 No of Submissions : 3 Start date : 01/20/2025 End Date : 06/30/2025 Submission deadline : 12/17/2024 3:00:00 PM Client Info : ITS Note: * Pushing resumes to client daily. Close to submissions on at 3pm CST. * Position will be 100% onsite at the Bismarck location..... (This job is for - Monitoring SCCM Jobs in ND Bismarck Analyst - (in Bismarck, ND))    Trouble Shooting PC job openings in WI Jobs List Desktop Support II - 128652 Create date: 05-Apr-2024 Start date : 05/06/2024 End Date : 3 Months from projected start date Submission deadline : 4/11/2024 at 4:00PM CST. Client Info : Outagamie County Note : * Interview Process: Zoom with camera on * Duration of the Contract: 3 months with possible extension * Onsite or Remote? .... (This job is for - MIS Jobs in WI Appleton Developer - (in Appleton, WI)) (Consultant: Trouble Shooting PC, Ticketing Systems, Ticket Tracking Systems, Computer Peripheral Installation And Tro in Madison, WI)

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