Written And Oral Communications Skills Strong Organizational Skills Consultant   Requirement id 154520 Job title Consultant Job location in Madison, WI Skills required MICROSOFT WINDOWS, Microsoft Office Integration, Adobe Acrobat, Written And Oral Communications Skills S Open Date 31-Jul-2025 Close Date Job type Contract Duration 10 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: MICROSOFT WINDOWS, Microsoft Office Integration, Adobe Acrobat, Written And Oral Communications Skills S Start Date : 08/25/2025 End Date : 06/30/2026 Submission Deadline : 8/7/2025 4:00:00 PM Client Info: DOT Note : * Interview Process: via Microsoft Teams * Duration of Contract: through 6/30/2026 with possible extension * Remote or Onsite: Candidates must be CURRENT WI residents. No relocation allowed. Required to be onsite 2 days a week under current telecommute policy. Description : This position works as a member of the IT Service Desk team, under the general supervision of the IT Madison Support Supervisor. The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Service Desk Support Technician is to provide first line support for all customers utilizing the Department of Transportation IT services. The Service Desk Support Technician is responsible for logging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. This position assists customers to resolve technical support issues of various levels of complexity, related to computer hardware, software, associated peripheral equipment, and user password related items. In addition to providing phone support to customers, this position will also perform installation, maintenance and problem resolution of desktop platforms, software, and operating systems. This position will assist in the development and maintenance of the support knowledgebase, training and documentation. This position maintains a strong customer focus, attention to detail, prioritization, and effective communication. A Service Desk support person must be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. They must possess the maturity and reliability to independently provide user support accurately and consistently. Customers include all DOT staff throughout the state, Bureau of Information Technology (BITS) peers, as well as select government and private sector contacts. Interactions can occur between personnel in the Department and throughout the Bureau, other technical support personnel, extranet business partners, vendors, Division of Enterprise Technology (DET) personnel and the occasional citizen, etc. Most work is performed in a call center application environment; work is assigned to the individual through an automatic call distribution and the technician documents all work performed within a designated tracking system. This Position also requires the following of all rules and regulations regarding safety and maintaining the high safety and health standards developed and approved by the Department. This includes but is not limited to; reporting incidents/accidents/ near misses that resulted or could have resulted in personal injury, maintaining safe working conditions and wearing appropriate personal protective equipment in designated areas, and offering safety and health suggest that would reduce risks to workers.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 154520 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), MICROSOFT WINDOWS job openings in Madison, WI Jobs List Desktop Support III - 119166 - SP Create date: 16-Jun-2023 Start date : 07/01/2023 End Date : 06/30/2026 Submission deadline :06/20/2023 at 4:00PM CST. Client Info :DHS Note: * Interview Process: Microsoft Teams * Duration: Through 6/30/2024 with possible extension * Local candidates or willing to relocate at the candidates expense. .... (This job is for - LANDesk Engineers Jobs in WI Madison Consultant - (in Madison, WI))    MICROSOFT WINDOWS job openings in other states Jobs List DCJS - Help Desk Analyst 4 (774157) Create date: 20-Aug-2025 Start Date :8/25/2025 End Date :12/31/2025 Submission Deadline :8/26/2025 Client Info : DCJS Note: * Seeking an innovative Help Desk/Desktop Support Specialist in Richmond, Virginia. * This position must provide exceptional customer service while providing the end user.... (This job is for - Help Desk Jobs in VA Richmond Analyst - (in Richmond, VA)) PennDOT - TAS2 A4 SC2 (746136) Create date: 30-Aug-2024 No of Submissions : 2 Start date : 09/23/2024 End Date : 06/30/2025 Submission deadline : 09/05/2024 Client Info : Note: * This requisition requires onsite (at 2221 Forster Street, Harrisburg, PA 17103 (there is free parking)) in-person first round interviews only. * Subm.... (This job is for - HTTP Jobs in PA Harrisburg Consultant - (in Harrisburg, PA)) Stafford County - Network Manager (735105) Create date: 26-Apr-2024 No of Submissions : 2 Start date :05/13/2024 End Date :11/13/2024 Submission deadline :5/1/2024 Client Info :Stafford County Note:Hybrid Description : ------------------------------------------------------ CANDIDATE MUST HAVE EXPERIENCE MANAGING A NETWORK TEAM. IF THEY HAVE.... (This job is for - Cisco Jobs in VA Stafford Manager - (in Stafford, VA)) Technical Writer - 62391 Create date: 14-Mar-2024 Start date : 04/01/2024 End date : 12/31/2024 Submission deadline : 03/19/2024 Client info : TN Courts Note : * Position Location : Hybrid Description : The Administrative Office of the Courts (AOC) is looking for a self-mot.... (This job is for - job Jobs in TN Nashville Consultant - (in Nashville, TN)) Enterprise Endpoint Administrator (MS Azure Intune) - 59432 Create date: 21-Oct-2022 start date: 11/14/2022 End date: 05/31/2023 submission deadline: 10/27/2022 client info : ATL - AIM Aviation Services Note: * Position Location : Hybrid Description: The Enterprise Endpoint Administrator is responsible for.... (This job is for - job Jobs in GA Atlanta Administrator - (in Atlanta, GA))    MICROSOFT WINDOWS job openings in WI Jobs List Desktop Support III - 91279 - SP Create date: 23-Aug-2021 start date:9/27/2021 End date:06/30/2022 submission deadline: Monday, August 30th at 4:00PM CST client info : DCF Note: * Phone and web based interviews will be acceptable. However, an in person interview may be required. Interviews will be set up shortly after the posting close date. job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) (Consultant: MICROSOFT WINDOWS, Microsoft Office Integration, Adobe Acrobat, Written And Oral Communications Skills S in Madison, WI)

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