Troubleshooting Consultant (Jobs in Madison, WI)   Requirement id 156745 Job title Consultant Job location in Madison, WI Skills required Computer Hardware, Windows 10, Mac OS, Troubleshooting Open Date 21-Jan-2026 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Computer Hardware, Windows 10, Mac OS, Troubleshooting Start date :3/2/2026 End Date : 09/02/2026 Submission deadline :1/28 at 4:00 PM CST. Client Info : UW - Madison Note: * This position is primarily onsite with occasional flexibility for remote work. * Onsite or Remote? Candidates MUST be WI resident no relocation allowed. This role is 100% on-site. * Interview Process: First Round interviews are Zoom with camera on. Second round interviews will be on-site. * Duration of the Contract: 6-month contract. Description: Job Summary: Client is excited to invite applications for a User Support Specialist I to join our IT team. This is a fantastic opportunity for someone who loves to solve problems, learn new technologies, and work directly with the creative storytellers, from our radio hosts to our TV producers, at the heart of WPMs public service mission. As our User Support Specialist I, you will be the welcoming, first point of contact for all our colleagues. In this hands-on role, youll be responsible for: • Providing frontline support for the tools our teams use every day, including Office 365, Google Workspace, Windows/Mac applications, printers, and file shares. • Troubleshooting day-to-day tech challenges, setting up new equipment, and working with staff to solve their problems. • Learning about and helping with the workflows staff use to create media. Your work is essential as it enables our staff to have the reliable technology they need to create, produce, and share their work with audiences across the state. We are seeking a candidate who is a curious and creative problem-solver, values collaboration, and is genuinely driven by our mission. This role will report to the User Support Services Manager and will be located on-site in Vilas Hall at UW-Madison. We are committed to equitable, unbiased hiring processes, flexible work environments, and ongoing, open conversations and reviews of diversity, equity and inclusion in our content and workplace. Responsibilities: Assists with the delivery of routine information technology (IT) support services to end users in support of institutional technology operation. May serve as an initial point of contact for customers. • Assists with basic procurement, installation, configuration, repair, and modification of various technology hardware, software, and associated components under close supervision. • Identifies, troubleshoots, resolves, and/or escalates basic data, network connectivity, client/server processes, and application issues according to established policies and procedures • Assists with the operational maintenance of technology systems to ensure appropriate integration, compatibility, and functionality according to established user requirements • Serves as an initial point of contact for individuals and groups providing basic organizational information about technology resources and addressing their needs • Unique Assists in maintaining internal knowledge base documentation and creating new documents for common technical issues. o Provides basic, one-on-one instruction and guidance to end-users on the use of standard hardware, software, and business applications. Education: H.S. Diploma Preferred Minimum Qualifications: Required Qualifications: • Demonstrated experience in a customer-facing role with strong active listening skills and a focus on professional, empathetic support. • Excellent verbal and written communication skills, with the ability to understand user needs and explain basic technical concepts to non-technical users. • Experience supporting modern computer hardware (desktops, laptops) and operating systems (Windows 10/11, macOS). •   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 156745 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),    Computer Hardware job openings in other states Jobs List NCDOT - Specialist- Expert (776170) Create date: 04-Sep-2025 Start date : 09/15/2025 End Date : 10/16/2026 Submission deadline : 09/10/2025 Client Info : NCDOT Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : The NCDIT-Transportation organization is seeking a desktop support Exp.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist Expert High (764767) Create date: 30-May-2025 Start date : 06/30/2025 End Date : 06/15/2026 Submission deadline : 06/05/2025 Client Info : NCDOT Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : This person is required to sit on-site. The NCDIT-Transport.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (755376) Create date: 15-Jan-2025 No of Submissions: 2 Start Date: 2/24/2025 End Date: 02/23/2026 Submission Deadline:01/22/2025 Client info: NCDOT Note: * Agency Interview Type: Either Webcam Interview or In Person Description: This person is required to sit on-site in Rocky Mount, NC. The.... (This job is for - job Jobs in NC RockyMount Expert - (in ROCKY MOUNT, NC)) NCDOT - Specialist- Expert (747185) Create date: 17-Sep-2024 No of Submissions : 2 Start date : 09/30/2024 End Date : 12/20/2024 Submission deadline : 09/23/2024 Client Info : NCDOT Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite Description : The NCDIT-Transportation is seeking a.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDOT - Specialist- Expert (724507) Create date: 20-Nov-2023 Onsite Start date :12/18/2023 End Date :12/17/2024 Submission deadline :11/21/2023 Client Info : NCDOT Description : ------------------------------------------------------ This person is required to sit on-site. The NCDIT-Transportation is seeking an Expert Specialist resou.... (This job is for - Migration Jobs in NC Raleigh Expert - (in Raleigh, NC))    Computer Hardware job openings in WI Jobs List Technician I - 111116 - SP Create date: 02-Nov-2022 start date: 11/28/2022 End date: 6 Months from projected start date submission deadline: 11/9/22 at 4:00PM CST. client info : Supreme Court Note : * Interview Process: 1-hour in-person interview in Madison, WI * Duration of the Contract: 6 months with potential for extension..... (This job is for - job Jobs in WI Milwaukee TechLead - (in Milwaukee, WI)) (Consultant: Computer Hardware, Windows 10, Mac OS, Troubleshooting in Madison, WI)

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