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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Desktop Support Consultant
(Jobs in Madison, WI)
Requirement id
158461
Job title
Consultant
Job location
in Madison, WI
Skills required
Workstation Support, Operating Systems, Incident Management, Desktop Support
Open Date
15-Jun-2026
Close Date
Job type
Contract
Duration
12 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Consultant: Workstation Support, Operating Systems, Incident Management, Desktop Support
Start date :7/1/2026
End Date :06/30/2027
Submission deadline : 6/17/2026 at 4:00 PM CST.
Client Info : DOC
Note:
* Interview Process: Teams Video
* Onsite or Remote: Candidate must be a CURRENT WI resident. No relocation allowed. This role is mostly remote within the State of Wisconsin but may require coming into the central office on a monthly basis for implementations, meetings, etc.
Description:
This role will require applicants to participate in level three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable working for a larger organization consisting of over 9,000 devices and 10,000 users. Must be
able to balance work load of incident/service requests and project work. Professional verbal and written communication skills are a must. This is a remote position (that is subject to change) – that could potentially require occasional office/site visits for troubleshooting and/or project work.
The candidate must work and live in the state of Wisconsin – no accommodations are possible in this regard.
The main activities for this role are as follows:
*Level 3 support and maintenance of workstation software and hardware
*Support and maintenance of Operating Systems for user workstations
*Peripheral device support (printers/scanner/etc) and maintenance
*Incident and Service Request Management
*Technical assistance on projects as assigned by Desktop Support Supervisor
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 158461 while calling.
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