Oral And Written Communication Planning MS Office Products LANDesk Active Director   Requirement id 55485 Job title Developer Job location in Madison, WI Skills required Remote Desktop Management Tool Experience, Technical Documentation, Problem Solving Skills, Oral And Written Communication Planning Open Date 10-Aug-2016 Close Date Job type Contract Duration 10 Months Compensation DOE Status requirement Citizen Only Job interview type --- Apply    Email Recruiter: coolsoft Job Description Developer: Remote Desktop Management Tool Experience, Technical Documentation, Problem Solving Skills, Oral And Written Communication Planning Start Date :09/12/2016 End Date :06/30/2017 Submission Deadline :08/17/2016 Description : This Service Desk position provides a broad level of knowledge in specialized technical support, consultation and training services for department personnel. The primary responsibility and focus is in the area of technical support triage/boundary definitions, process/procedure development and improvement, Service Desk quality metrics, technical support accuracy and quality oversight and team mentorship. This position will develop and recommend standards, support ticket workflows, and installation and maintenance standards of client/server systems including hardware and software as they pertain to Service Desk support. The positions are responsible for ongoing mentoring and training of Service Desk staff, conducting ticket and process reviews and provides reports and metrics to identify trends and areas of improvement for the Service Desk. It also provides high level knowledge of Cherwell, mentoring Service Desk and Workstation Support in its use. This position is also responsible for maintaining proficiency in computer software and hardware while training, coaching, and mentoring Service Desk personnel. This Service Desk person relies on extensive experience and judgement to plan and accomplish goals. This Service Desk person is expected to independently perform a variety of Service Desk related tasks and serve as a Service Desk expert on day -to-day end user issues. A wide degree of self-direction, prioritization and latitude is expected. The incumbent shall have 3 or more years of experience in a Service Desk position and be familiar with a variety of concepts, practices, and procedures relating to Service Desk Support. An in-person interview will be required before a final selection is made. The selected candidate may be required to complete a criminal background check. This position is budgeted for 1960 hours annually. Hours will be prorated the first year based on start date. Please submit LOCAL CANDIDATES ONLY (within commuting distance of Madison). Candidates selected to participate in the interview process should bring three (3) business references to an interview.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 55485 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Remote Desktop Management Tool Experience job openings in Madison, WI Jobs List Desktop Support IV - 137566 Create date: 25-Nov-2024 No of Submissions : 2 Start date : 01/13/2025 End Date : 06/30/2025 Submission deadline : 12/3/2024 4:00:00 PM Client Info : DCF Note: * INTERVIEW NOTES: PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid upon confirming the interview..... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV - 94322 - SP Create date: 18-Oct-2021 start date:11/8/2021 End date:06/30/2023 submission deadline:10/20/2021 4:00:00 PM client info : DCF Note: * Incumbent candidates will not require interview process. * Phone and web based interviews will be acceptable. However, an in person interview may be required. Interviews wil.... (This job is for - Documentation Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV - 94323 - SP Create date: 18-Oct-2021 start date:11/8/2021 End date:06/30/2023 submission deadline:10/20/2021 4:00:00 PM client info : DCF Note: * Interview Process: Incumbent candidates will not require interview process. * Phone and web based interviews will be acceptable. However, an in person interview may be required.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support-3 - WISCJP00018047 Create date: 01-Feb-2021 Start Date :03/01/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 02/05/2021 by 8:00 a.m. CT Client Info : DCF – Department of Children and Family Description : On call/stand-by hours will be required with this position. Must be able to lift 50lbs. as needed. job Jobs in WI Madison Architect - (in Madison, WI)) Desktop Support-3 - WISCJP00017890 Create date: 20-Oct-2020 Start Date :11/23/2020 End Date :06/30/2021 Submission Deadline :Due to SCS 10/26/2020 by 8:00 a.m. CT Client Info : DCF – Department of Children and Family Description : On call/stand-by hours will be required with this position. Must be able to lift 50lbs. as neede.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))    Remote Desktop Management Tool Experience job openings in other states Jobs List Testing Analyst Create date: 17-Feb-2011 Technologies-SAP Quality Center, Remedy, Excel Project Role- * Provide assistance with Quality Center TV loading and associated maintenance during IURT planning and execution phases * Provide assistance with QC business scenario creation and associated maintenance during IURT planning and execution phases * Create Excel reports from Q.... (This job is for - SAP Jobs in TX Houston Analyst - (in Houston, TX))    Remote Desktop Management Tool Experience job openings in WI Jobs List Desktop Support-3 - WISCJP00017499 Create date: 13-Aug-2020 Start Date :09/14/2020 End Date :06/30/2021 Submission Deadline :Due to SCS 08/19/2020 by 8:00 a.m. CT Note : * Duration: Initial Period: 09/14/2020 - 06/30/2021; Renewals/Extensions through 06/30/2022 Client Info : DCF – Department of Children and Families Description .... (This job is for - job Jobs in WI Milwaukee Architect - (in Milwaukee, WI)) WISCJP00010868 - Desktop Support - 2 Create date: 28-Jul-2016 start date :09/05/2016 end date :12/31/2016 submitted deadline:08/04/2016 description : Provides expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of and experience with desktop technology including, but not limited to, deskto.... (This job is for - job Jobs in WI Milwaukee Developer - (in Milwaukee, WI)) (Developer: Remote Desktop Management Tool Experience, Technical Documentation, Problem Solving Skills, Oral And Written Communication Planning in Madison, WI)

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