Design Methodology Writing Skills Developing Developer (Jobs in Madison, WI)   Requirement id 157676 Job title Developer Job location in Madison, WI Skills required Microsoft Excel, Data Analysis, Microsoft Office Tools, Design Methodology Writing Skills Develo Open Date 24-Mar-2026 Close Date Job type Contract Duration 2 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Developer: Microsoft Excel, Data Analysis, Microsoft Office Tools, Design Methodology Writing Skills Develo Start date : 04/20/2026 End Date : 06/30/2026 Submission deadline : 3/26/2026 4:00:00 PM Client Info : ETF Note: * Interview Process: 1 round via Microsoft Teams * Onsite or Remote: Candidates must be CURRENT WI residents. No relocation allowed. This is a hybrid position with onsite attendance required up to 4 times each month. Description : Under the direction of the Communications Director, the Survey Analyst at the Wisconsin Department of Employee Trust Funds is a member of the communications team and develops and analyzes internal and external customer surveys, interprets findings, and prepares reports. The Survey Analyst collaborates with the Customer Experience, Data Management, and other business units to identify customer pain points and improvements for interactions across all touch points. Knowledge, Skills & Abilities Professional with at least three years of relevant experience and/or education in the following: Survey Development& Analysis • Required Skills o Writing, developing, and administering customer surveys o Using Survey software (i.e., Survey Monkey) o Report writing and summarizing data using tables and graphs o Applying survey design methodology and best practices o Using Microsoft Excel to perform data analysis and Microsoft Office tools for presenting results o Drawing insights into customer behavior, trends, and business operations o Testing surveys for accessibility and user-friendliness o Presenting findings to both technical and non-technical audiences • Preferred Skills o Managing an intake process for survey requests, development, inventory, and regular reporting • Preferred Knowledge o Data analysis and reporting tools such as MS Access, SPSS, SQL Server, SSIS, SSRS, and Tableau Customer Experience (CX) Management • Required Skills o Developing a strategy to collect CX metrics such as satisfaction, effort, and the Net Promoter Score for customer interactions o Using metrics to create customer stories, personas, and journey maps o Applying CX management best practices • Preferred Skills o Creating interactive dashboards and metrics reports for CX with website and videos o Leading inter disciplinary teams to bring CX data and strategies into decision making o Assisting in creation of a CX roadmap impacted by technology, processes, systems, and people o Collaborating with subject matter experts, business analysts, and data analysts to identify root causes of customer pain points and resolutions • Preferred Knowledge o Understanding of Google Analytics for analyzing and reporting web CX o Using a data warehouse for tracking customer interactions across all touch points such as systems, email, website, call center, education, and appointments General • An effective communicator and team player • Strong analytical and problem-solving skills • Ability to manage multiple projects and meet deadlines • Ability to influence others and to interact with individuals at all levels • A self-starter with the ability to work both independently and collaboratively on complex projects   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 157676 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),    Microsoft Excel job openings in other states Jobs List Computer Operator - Intermediate - 8872 Create date: 25-Nov-2025 Start date :12/22/2025 End Date : 12 Months from projected start date Submission deadline : 12/4 at 5:00 PM EST Client Info : Clemson University Note: * Interview Process: 1 round, virtual * Work Location: Role is 100% remote * Candidate location: Candidate must be a CURR.... 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