Problem SolvingAnalysis Skills Written And Verbal Communication Skills Specialist<   Requirement id 137681 Job title Specialist Job location in Madison, WI Skills required MS Windows, MS Office Suite, IT Systems, Problem SolvingAnalysis Skills Written A Open Date 22-Nov-2022 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Specialist: MS Windows, MS Office Suite, IT Systems, Problem SolvingAnalysis Skills Written A Start date : 01/03/2023 End Date : 06/30/2023 Submission deadline :12/1/2022 @ 4:00 pm Client Info : DWD Note : Interview Process: Online via TEAMs Contract Duration: 6/30/23 Onsite or Remote: Candidates MUST be local to WI or willing to relocate prior to starting at their own expense. Required to be on-site 2 days/week in Madison, WI. Description : --------------------------------------------- The service to be performed includes providing Identity and Account Management (IAM) services for DWD staff and public users of DWD applications, performing 1st and 2nd Tier computer support for internal DWD staff, and managing and deploying computers for DWD staff. The public-facing applications include various programs for the Divisions of Unemployment Insurance and Employment Training. The proposed service includes verifying the identity of the caller, resetting their password and or unlocking their account, instructing the caller to use self-service account recovery in the future, forwarding the call to another call center if needed for further assistance, and documenting the details of the call. The 1st and 2nd Tier computer support includes IT troubleshooting (hardware, software and network), problem documentation, customer assistance, and problem escalation. The contractor service would be responsible for computer build activities including building computer devices, installing software, performing asset management activities and improving the overall service delivery process for agency customers. The services and quality provided will be monitored by the ITSC supervisor utilizing real-time data generated by the call manager and ticketing software, as well as quality assurance recordings.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 137681 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), MS Windows job openings in Madison, WI Jobs List Systems Architect III - 141210 - Repost Create date: 24-Mar-2025 Start Date : 04/21/2025 End Date : 06/30/2025 Submission Deadline :3/31/25 at 4:00 PM CST Client Info : DCF Note: * No WI residency requited. OPEN TO NATIONWIDE CANDIDATES. This position is currently hybrid. However, position status is subject to change Hybrid/On Sit.... (This job is for - Troubleshooting Jobs in WI Madison Architect - (in Madison, WI)) Systems Architect III - 137695 Create date: 26-Nov-2024 No of Submissions : 2 Start date : 12/23/2024 End Date : 06/30/2025 Submission deadline : 12/5/2024 4:00:00 PM Client Info : DOT Note: * Interview Process: Virtual, Teams meeting * Duration of the Contract: 6/30/25 with option to renew * Onsite or Remote: .... (This job is for - PL SQL Jobs in WI Madison Architect - (in Madison, WI)) Help Desk- III-RFS 132303 Create date: 02-Jul-2024 Maximum Submissions per Supplier : 2 Start date : 08/05/2024 End Date : 06/30/2025 Submission deadline : 07/09/2024 by 8:00 A.M. CST Client Info : Madison, WI - IT - DFI– AST- BITSWisconsin Department of Financial Institutions (DFI) Note : Interview Process: • Teams Dur.... (This job is for - ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk III - 130131 Create date: 03-May-2024 No of Submissions : 2 Start date : 06/03/2024 End date : 06/30/2024 Submission deadline : 5/10/2024 at 4:00 PM CST. Client info : DFI Note : * Interview Process: Teams * Duration of the Contract: 6/30/2024, likely to be extended * Onsite or Remote? 100% onsit.... (This job is for - ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk IV -127581 Create date: 26-Feb-2024 Start date : 03/25/2024 End Date : 06/30/2024 Submission deadline :3/1/2024 at 4:00 PM CST. Client Info : DFI Note : * Interview Process: Teams * Duration of the Contract: 6/30/2024, likely to be extended * Onsite or Remote? 100% onsite. Candidate MUST be a WI resident or willing to.... (This job is for - job Jobs in WI Madison Expert - (in Madison, WI))    MS Windows job openings in other states Jobs List NCDIT - Service Support Analyst- Senior (775605) Create date: 26-Aug-2025 Start date : 08/25/2025 End Date : 06/30/2026 Submission deadline : 08/27/2025 Client Info : NCDIT Note: * Agency Interview Type : Either Phone or In Person * Onsite Description : The DIT Service Desk is the 24×7x365 single point of contact for customer submitt.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) NCDIT - Service Support Analyst- Senior (775545) Create date: 26-Aug-2025 Start Date :08/25/2025 End Date :06/30/2026 Submission Deadline :08/27/2025 Client Info : NCDIT Note : * Agency Interview Type : Either Phone or In Person * Onsite Description : The DIT Service Desk is the 24×7x365 single point of contact for custo.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) NCDIT - Service Support Analyst- Senior (775589) Create date: 26-Aug-2025 Start Date :8/25/2025 End Date :06/30/2026 Submission Deadline :8/27/2025 Client Info : NCDIT Note: * Agency Interview Type: Either Phone or In Person Description: The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents a.... (This job is for - Troubleshoot Jobs in NC Raleigh Analyst - (in Raleigh, NC)) NCDIT - User Support Technician II (755493) Create date: 14-Jan-2025 No of Submissions : 2 Start date : 01/20/2025 End Date : 06/30/2025 Submission deadline : 01/21/2025 Client Info : NCDIT Note: * Agency Interview Type:Webcam Interview Only * Hybrid Description : *****The candidate will be allowed to work remotely un.... (This job is for - Documentation Jobs in NC Raleigh Consultant - (in Raleigh, NC)) NCDIT - Specialist- Junior (715728) Create date: 04-Aug-2023 Hybrid Start date :07/24/2023 End Date :06/30/2024 Submission deadline :08/04/2023 Client Info :NCDIT Description : ------------------------------------------------------ *****The candidate will be allowed to work remotely until all staff return to site. At that point the candid.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC))    MS Windows job openings in WI Jobs List Desktop Support II - 106673 -SP Create date: 12-Jul-2022 Start date : 08/08/2022 End Date : 06/30/2023 Submission deadline : July 18th at 4:00PM CST Client Info :UWSP Note : Interview Process: Interviews will be done via zoom with camera on. One round of interview. Duration: June 30th 2023. Remote or On-site? Local candidates or wil.... (This job is for - job Jobs in WI StevensPoint Developer - (in Stevens Point, WI)) (Specialist: MS Windows, MS Office Suite, IT Systems, Problem SolvingAnalysis Skills Written A in Madison, WI)

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