Problem Solving Skills Customer Service Skills Windows Operating Systems Consultan   Requirement id 156885 Job title Consultant Job location in Milwaukee, WI Skills required Desktop Support, Azure Active Directory, ITIL Experience, Problem Solving Skills Customer Service Open Date 02-Feb-2026 Close Date Job type Contract Duration 10 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Desktop Support, Azure Active Directory, ITIL Experience, Problem Solving Skills Customer Service Start date : 2/23/2026 End Date : 12/31/2026 Submission deadline : 2/9/2026 4:00:00 PM Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams * Duration: This is a 9-month contract. * Onsite or Remote? Candidate MUST be a WI resident. No Relocation Allowed. Role is 100% On-Site. Description : The Service Operations Technician provides on-site Level 1 and Level 2 technical support to various Clients locations for hardware, software, printing, connectivity, mobile devices, point-of-sale systems, and user setup and access. This role is responsible for managing incidents, service requests, and problems through to resolution while delivering excellent customer service.Working under the guidance of a Manager or Team Lead, the technician identifies, prioritizes, and resolves technical issues in accordance with ITIL best practices. The role emphasizes clear communication with users of varying technical skill levels, effective ticket and work queue management, and proactive identification of recurring issues to support continuous improvement. Working conditions may include dark, dirty, or unsanitary locations, including insects and near animals. Environments include working inside and outside in all weather conditions. Key Responsibilities • Install, configure, and maintain computer systems, including hardware and software on desktops and laptops. • Deploy and support mobile devices such as tablets and smartphones. • Troubleshoot and resolve internet and network access issues (wired and wireless). • Provide support for network printers. • Set up and maintain point-of-sale systems, including credit card machines, receipt printers, cash drawers, and related software. • Ensure all devices remain updated, online, and compliant with security standards. • Meet with staff or coordinate remote support to provide one-on-one technical assistance and training on hardware and software use. • Diagnose and resolve hardware, software, and network malfunctions through evaluation, testing, and repair or escalation to internal and external support. • Maintain accurate equipment inventory. • Support for conference room Audio Visual equipment. • Provide onsite support for special events, including setup and teardown, occasionally outside regular business hours. • Utilize ticketing system to manage customer requests/issues and maintain records of work performed. • Perform other duties as assigned. Qualifications • Knowledge of Windows operating systems, Microsoft products, and desktop support principles. • Experience with Microsoft Active Directory and Azure Active Directory. • Familiar with computer imaging, system settings, drivers and updates. • Understanding of workstation, printer and peripheral maintenance and support. • Familiar with ITIL practices. • Strong problem-solving skills and ability to work independently. • Excellent communication and customer service skills. • Ability to lift and transport computer equipment as needed. • Valid drivers license and reliable transportation needed to support multiple locations.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 156885 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Desktop Support job openings in Milwaukee, WI Jobs List Desktop Support I -147579 Create date: 08-Sep-2025 Start Date :10/13/2025 End Date :12/31/2025 Submission Deadline :9/15/2025 4:00:00 PM Client Info: Milwaukee County Note : * Onsite or remote? Candidates MUST be a current Wisconsin resident or willing to relocate at the candidates own expense. This is a 100% onsite position. job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Desktop Support I - 145366 Create date: 06-Aug-2025 Start Date :9/2/2025 End Date :12/31/2025 Submission Deadline :8/13/2025 at 4:00 pm CST. Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams * Duration: Until 12/31/25 with the possibility to be renewed yearly. * Onsite or remote? Candi.... (This job is for - job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Desktop Support I - 142273 Create date: 30-Apr-2025 Start Date :06/02/2025 End Date :12/31/2025 Submission Deadline : 5/7/2025 at 4:00 pm CST. Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams * Duration: Until 12/31/25 with the possibility to be renewed yearly. * Onsite or remote? C.... (This job is for - job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Desktop Support IV -139041 Create date: 21-Jan-2025 No of Submissions : 2 Start date : 03/10/2025 End Date : 06/30/2025 Submission deadline : 1/30/2025 at 4:00PM CST. Client Info : DCF Note: * NOTICE - Candidates that are submitted to this posting and do not meet the required qualifications, restrictions, or requirements will NOT.... (This job is for - job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Desktop Support I -130742 Create date: 20-May-2024 Bid Limit Per Vendor : 2 Start date : 06/17/2024 End Date : At least 1992 Hours from projected start date Submission deadline : 5/28/2024 at 4:00pm CST. Client Info : Milwaukee County Note : * Interview Process: Microsoft Teams * Duration: Until 12/31/24 with the pos.... (This job is for - Jobs in WI Milwaukee Developer - (in Milwaukee, WI))    Desktop Support job openings in other states Jobs List Client Technologies Technician - Entry - 9437 Create date: 16-Jan-2026 Start date :2/16/2026 End Date :12 Months from projected start date Submission deadline :1/23 at 5:00PM EST. Client Info : SCDOT Note: * Interview Process: 1 round, virtual (video required) * Work Location: Role is fully onsite * Candidate location: Candidate MUST be a SC r.... (This job is for - job Jobs in SC Columbia Consultant - (in Columbia, SC)) Desktop Support Technician - 64654 Create date: 16-Jul-2025 Start Date :10/1/2025 End Date :04/30/2026 Submission Deadline :07/25/2025 Client Info : CT DOC Note: * Position Location: On Site Description: The Board of Pardons and Paroles in Waterbury has an exciting opportunity for a Media Production Technician .... (This job is for - Jobs in CT Wethersfield Consultant - (in Wethersfield, CT)) ID-SBOE - End User Technical Support (761453) Create date: 08-Apr-2025 Onsite Start date : 04/21/2025 End Date : 07/18/2025 Submission deadline : 04/14/2025 Client Info : Idaho Office of State Board of Education Note: * Agency Interview Type: In Person * This position provides technical assistance to computer, system and phone users on a vari.... (This job is for - job Jobs in ID Boise Consultant - (in Boise, ID)) Desktop Support Technician -63115 Create date: 14-Aug-2024 No of Submissions : 4 start date : 08/19/2024 End date :02/14/2025 submission deadline : 08/19/2024 client info : ATL - AIM General Note: * Position Location : On Site Description : Job Title: IT De.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Desktop Support Tech Sr -62628 Create date: 25-Apr-2024 No of Submissions : 2 start date : 05/06/2024 End date :11/01/2024 submission deadline : 04/29/2024 client info : ATL - AIM Aviation Services Note: * Position Location: On Site Description : Departmen.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA))    Desktop Support job openings in WI Jobs List Desktop Support I - 152642 Create date: 18-Dec-2025 Start date :1/26/2026 End Date :12/31/2026 Submission deadline :12/29/2025 at 4:00 pm CST. Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams * Onsite or remote? Candidates MUST be a current Wisconsin resident or willing to relocate at the candidates own expens.... (This job is for - job Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI)) Systems Engineer II -151197- Rebid Create date: 13-Nov-2025 Start date : 12/01/2025 End Date : 06/30/2026 Submission deadline : 11/17/25 at 4:00 PM CST. Client Info : DFI Note: * Interview Process: Teams * Duration of the Contract: 6/30/2026, likely to be extended * Onsite or Remote? Candidates must be CURRENT WI residents. No .... (This job is for - job Jobs in WI Madison Engineer - (in Madison, WI)) Desktop Support I - 149534 Create date: 07-Oct-2025 Start Date : 11/10/2025 End Date : 12/31/2025 Submission Deadline : 10/14/2025 4:00:00 PM Client Info: Milwaukee County Note: * Interview Process: Microsoft Teams * Duration: Until 12/31/25 with the possibility to be renewed yearly. *Onsite or remote? Can.... (This job is for - job Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI)) Desktop Support IV - 143598 - Rebid Create date: 11-Jun-2025 Start Date :7/1/2025 End Date :06/30/2026 Submission Deadline :6/13/25 4:00 PM CST Client Info : DOC Note: * This is an in-person job with no remote work. Candidate must have ability to work a flexible schedule and days lasting longer than 8 hours * Interview .... (This job is for - Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk III - 142875 - Rebid Create date: 20-May-2025 Start Date :7/1/2025 End Date :12/31/2017 Submission Deadline :05/22/2017 Client Info : DCF Note: INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up shortly a.... (This job is for - Jobs in WI Madison Consultant - (in Madison, WI)) (Consultant: Desktop Support, Azure Active Directory, ITIL Experience, Problem Solving Skills Customer Service in Milwaukee, WI)

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