Administrator (Jobs in Waukesha, WI)   Requirement id 158311 Job title Administrator Job location in Waukesha, WI Skills required Operating Systems, PRINTER/SCANNER SETUP, Microsoft Office 365, Open Date 27-May-2026 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Administrator: Operating Systems, PRINTER/SCANNER SETUP, Microsoft Office 365, Start date :07/01/2026 End Date :06/30/2027 Submission deadline :5/29/2026 4:00:00 PM Client Info : DOT Note: * Interview Process: Teams * Duration of the Contract: 6/30/2027, with a possibility of an extension. * Onsite or Remote? Candidate must be a CURRENT WI resident. No relocation allowed. This position is ONSITE for the first 4-6 weeks. Afterward, candidates may be able to work a Hybrid schedule. Description: This position resides in the IT Service Management Regional (ITSMR) Team, under the supervision of the ITSMR Supervisor. The role of the IT Systems Analyst is to provide IT support for all customers utilizing the Department of Transportation IT services. They are responsible for logging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. This position assists customers to resolve technical support issues of various levels of complexity, related to computer hardware, software, associated peripheral equipment, and user password related items. This position will perform installation, maintenance and problem resolution of desktop platforms, software, and operating systems. This position will assist in the development and maintenance of the support knowledgebase, training, and documentation. This position maintains a strong customer focus, attention to detail, prioritization, and effective communication. An IS Technical Services Analyst must be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. They must possess maturity and reliability to independently provide user support accurately and consistently. Customers include all DOT staff throughout the state, Bureau of Information Technology (BITS) staff, as well as select government and private sector contacts. Interactions can occur between personnel in the Department and throughout the Bureau, other technical support personnel, extranet business partners, vendors, Division of Enterprise Technology (DET) personnel and the occasional citizen, etc. Work is tracked in our ITSM incident management system via incident and service request tickets. Work performed and documentation is monitored for adherence to expectations. This Position also requires the following of all rules and regulations regarding safety and maintaining the high safety and health standards developed and approved by the Department. This includes but is not limited to; reporting incidents/accidents/ near misses that resulted or could have resulted in personal injury, maintaining safe working conditions and wearing appropriate personal protective equipment in designated areas, and offering safety and health suggestions that would reduce risks to workers. TIME % GOALS AND WORKER ACTIVITIES: 50% A. Provide professional multidivisional hardware and software support for all customers utilizing the Department of Transportation IT services. A.1 Respond in a timely manner to requests for technical assistance in person, via phone, or electronically. A.2 Diagnose and resolve technical hardware and software issues. A.3 Provide installation, configuration, on-site support, and routine maintenance for peripheral devices (printers, scanners, etc.).. A.4 Provide training and education to customers. A.5 Research solutions using available information found in the knowledgebase, teammates, and online resources. A.6 Accurately update and document incidents and service requests using the Cherwell incident management system. A.7 Configure, install, and upgrade computer hardware and software. This includes testing and piloting for multiple divisions and documenting the results.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 158311 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),    Operating Systems job openings in other states Jobs List NCDIT - Network/Telecom Specialist- Tier I (788935) Create date: 29-Dec-2025 Start date :1/5/2026 End Date :04/30/2026 Submission deadline :01/05/2026 Client Info : NCDIT Note: * Agency Interview Type: Either Webcam Interview or In Person * Candidate will be working onsite for the duration of the engagement. Description: The E911 NMAC Netwo.... (This job is for - Firewalls Juniper Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDIT - Network/Telecom Specialist- Tier I (777943) Create date: 01-Oct-2025 Start Date:10/20/2025 End Date:04/30/2026 Submission Deadline :10/07/2025 Client Info : NCDIT Note: * Work Arrangement: Onsite * Agency Interview Type: Either Webcam Interview or In Person Description : The E911 NMAC Network Operations Center (NOC) Engineers will mon.... (This job is for - Firewalls Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDIT - NG911 Administrative Specialist (775494) Create date: 25-Aug-2025 Start date : 09/01/2025 End Date : 12/31/2025 Submission deadline : 08/27/2025 Client Info : NCDIT Note: * Agency Interview Type : Either Webcam Interview or In Person * Onsite * Candidate will be working onsite for the duration of the engagement. Description :.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NC - Meck County - IT Support Technician II (774017) Create date: 05-Aug-2025 Start date : 08/04/2025 End Date : 03/03/2026 Submission deadline : 08/11/2025 Client Info : Mecklenburg County - Information Technology Services Note: * Agency Interview Type : In Person Only * Onsite * This is an onsite position based in Charlotte, NC. Descr.... (This job is for - job Jobs in NC Charlotte Consultant - (in Charlotte, NC)) NCDIT - Network/Telecom Specialist (759045) Create date: 06-Mar-2025 Job Title: NCDIT - Network/Telecom Specialist / NG911 Administrative Specialist (759045) Onsite No of Submissions : 2 Start date : 03/10/2025 End Date : 06/30/2025 Submission deadline : 03/07/2025 Client Info : NCDIT Note: * Agency Interview Type: Either Webcam .... (This job is for - MS Excel Jobs in NC Raleigh Specialist - (in Raleigh, NC))    Operating Systems job openings in WI Jobs List Desktop Support IV - 152691 Create date: 02-Jan-2026 Start date : 02/09/2026 End Date : 06/30/2026 Submission deadline : 1/9/2026 4:00:00 PM Note: * Interview Process: First round via Teams, Second round On-site in Madison. * Duration of the Contract: 6/30/2026 with potential for extension * Onsite or Remote: Candidate must.... (This job is for - Microsoft Active Directory Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV - 150965 Create date: 14-Nov-2025 Start date : 01/05/2026 End Date : 06/30/2026 Submission deadline : 11/21/2025 4:00:00 PM Client Info : UW - Madison Note: * Interview Process: First round via Teams, Second round On-site in Madison. * Duration of the Contract: 6/30/2026 with potential for extension Microsoft Active Directory Jobs in WI Madison Consultant - (in Madison, WI)) Technical Writer I - 143071 - Rebid Create date: 23-May-2025 Start Date :07/01/2025 End Date :06/30/2026 Submission Deadline :5/28/25 at 4:00 PM CST. Client Info : UW - Madison Note : * Interview Process: First round via Teams, Second round On-site in Madison. * Duration of the Contract: 6/30/2026 with potential for extensi.... (This job is for - Microsoft Active Directory Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV - 141660 Create date: 11-Apr-2025 Start date : 05/12/2025 End Date : 06/30/2025 Submission deadline : 4/18/2025 4:00:00 PM Client Info : UW - Madison Note: * Interview Process: Multiple rounds of virtual interviews. * Duration of the Contract: 6/30/2025 with potential for extension * Onsite or Remo.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV - 134975 Create date: 18-Sep-2024 No of Submissions : 2 Start date : 10/28/2024 End Date : 06/30/2025 Submission deadline : 9/25/24 at 4:00PM CST. Client Info : UW - Madison Note: * Interview Process: First round via Teams, Second round On-site in Madison. * Duration of the Contract: 6/30/2025 with .... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) (Administrator: Operating Systems, PRINTER/SCANNER SETUP, Microsoft Office 365, in Waukesha, WI)

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