Troubleshoot Troubleshooting Customer Service Written And Verbal Communication Skill   Requirement id 154079 Job title Consultant Job location in Milwaukee, WI Skills required Troubleshoot, Desktop Operating Systems, Troubleshooting, Customer Service Written And Verbal Comm Open Date 27-Jun-2025 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Troubleshoot, Desktop Operating Systems, Troubleshooting, Customer Service Written And Verbal Comm Start Date :07/01/2025 End Date :06/30/2026 Submission Deadline :7/1/25 at 4:00 PM CST. Client Info : Supreme Court Note: * Interview Process: Remote interview via Teams * Duration of the Contract: 6/30/2026 * Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. Description: Under the supervision of a Technical Unit Supervisor, this position is part of a team that has overall responsibility for the computer and network infrastructure that supports the operations of the Wisconsin Court System enterprise, which includes over 6,000 computing devices. Specifically, the Field Service Technician for Districts 1, 2 and 3 will service court customers in Districts 1, 2 and 3 (southeast corner of the state) and will be based in the Milwaukee County Courthouse. This position has five main areas of responsibility: (1) installs, configures and troubleshoots computer hardware and user configurations. (2) manages inventory of local repair hardware; (3) uses the service ticketing system to ensure customer hardware service requests are resolved per established SLAs; (4) works closely with CCAP Technicians and local IT staff as needed to quickly solve customer issues; and (5) maintain customer hardware inventory counts. This position is expected to work in Milwaukee County Courthouse and Childrens Court 3 to 4 days a week and travel to additional counties in southeast Wisconsin the other days. Travel requirements will fluctuate based on time of year and CCAPs workload. Tasks and Percentages Installs, configures and troubleshoots computer hardware and user configurations (40%) Support digital audio recording systems and other courtroom technologies Support recent versions of Microsoft Desktop operating system. Support recent user desktop configurations. Support computer hardware and peripherals Manages local inventory and reports on hardware levels (15%) Effectively uses the service tracking system to ensure customer requests are satisfied within established SLAs (15%) Works with CCAP Technicians and local IT staff to ensure customer problems are resolved in a timely fashion (15%) Maintains current customer hardware inventory counts in counties (5%) Reacts to technical emergencies (5%) Knowledge, Skills, and Abilities Required Ability to setup computers, related peripherals and audio/visual equipment. Knowledge of computer operating systems and hardware. Skill in maintaining computer equipment in courtroom, offices, desks, and central server areas. Skill in technical troubleshooting. Skill in providing professional customer service. Skill in verbal and written communication. Knowledge of local and wide area networking. Ability to implement infrastructure hardware, address technical emergencies, and implement cyber security policies. Education and Experience Required Associates Degree in computer science, computer technician, or related field. A minimum of two years of relevant technical experience, including: o Experience in computer hardware and software support and maintenance. o Experience installing, configuring, upgrading and troubleshooting computers, printers, scanners, and other peripherals. o Experience providing phone-based technical support. License and/or Certificates Required: Must meet the minimum standards for driving a state vehicle. Must be able to travel throughout the State of Wisconsin with overnights.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 154079 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Troubleshoot job openings in Milwaukee, WI Jobs List Technical Writer-2 - WISCJP00017695 Create date: 08-Jun-2020 Start Date :06/22/2020 End Date :12/31/2020 Submission Deadline :Due to SCS 06/12/2020 by 8:00 a.m. CT Client Info : Milwaukee County - IMSD Description : This Position Requires Portfolio of work and/or writing examples is required. Please attach to the end of the .... (This job is for - Troubleshoot Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Business Analyst/Consultant - 3 - 62819 Create date: 30-Apr-2020 Job Description : Position to be in person at Milwaukee County Courthouse once Stay at Home Orders lift. The person in this role will provide business analysis assistance for Milwaukee Countys ERP implementation (Infor Solution) for finance & supply chain functions. Position will be working heavily with accounting, cash, and g.... (This job is for - ERP Troubleshoot Business Analyst Jobs in WI Milwaukee Analyst - (in Milwaukee, WI)) AWS Application Admin - 45702 Create date: 08-Apr-2019 Candidate must be your W2 Employee. We should submitt only GC, GC EAD, L2 EAD, H4 EAD and Citizen. Job Description : Skills: Expertise and experience in enterprise application support. Proficient troubleshooting abilities on all aspects of application support including connectivity, databases and ser.... (This job is for - Troubleshoot AWS Jobs in WI Milwaukee Administrator - (in Milwaukee, WI)) Field Tech Analyst - NTTJP00013310 Create date: 14-Jan-2019 Start Date:02/04/2019 End Date:09/01/2021 Submission Deadline :02/04/2019 description: we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahea.... (This job is for - Troubleshoot MCP MCSE Jobs in WI Milwaukee Analyst - (in Milwaukee, WI))    Troubleshoot job openings in other states Jobs List DGS - Cloud Administrator 4 (747387) Create date: 25-Sep-2024 Position Title : DGS - Cloud Administrator 4 - 100% ON SITE (747387) No of Submissions : 2 Start date : 10/14/2024 End Date : 10/17/2025 Submission deadline : 9/30/2024 Client Info : DGS Note : * DGS - Cloud Administrator * Duration: 1 yr expected * .... (This job is for - Troubleshoot Jobs in VA Richmond Administrator - (in Richmond, VA)) Desktop Support Tech Sr -62627 Create date: 25-Apr-2024 No of Submissions : 2 start date : 05/06/2024 End date :12/31/2024 submission deadline :04/29/2024 client info : ATL - AIM Aviation Services Note: * Position Location: On Site Description : Departmen.... (This job is for - Troubleshoot Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Aviation Legacy DAS Technical Support - 62294 Create date: 01-Mar-2024 Start date : 03/18/2024 End date : 04/01/2025 Submission deadline : 03/06/2024 Client info : ATL - AIM Aviation Services Description : The Aviation Information Systems division is looking to obtain the following support for the current Distrib.... (This job is for - DAS Troubleshoot SLA Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Help Desk Specialist -125316 Create date: 23-Feb-2024 start date :03-04-2024 submission deadline :3/1/2024 client info :Commonwealth of Massachusetts - Boston Description : The health profession eLicensing Help Desk Specialist will be responsible for assisting external customers (licensees) of the BHP.... (This job is for - Troubleshoot Jobs in MA Boston Specialist - (in Boston, MA)) NCDOT - Business Analyst- Mid Level (726222) Create date: 22-Dec-2023 Onsite Start date :01/15/2024 End date :01/15/2025 Submission deadline : 12/28/2023 Client info : NCDOT Description : This position will support duties consistent with creating, documenting, and coordinating business operational activiti.... (This job is for - Troubleshoot Jobs in NC Raleigh Analyst - (in Raleigh, NC))    Troubleshoot job openings in WI Jobs List Desktop Support IV - 135189 Create date: 18-Sep-2024 Position Title:* Madison, WI - IT - ETF - DTSDS - BITS - Desktop Support IV - N/A No of Submissions : 2 Start date : 10/21/2024 End Date : 06/30/2025 Submission deadline : 9/25/2024 4:00:00 PM Client Info : ETF Note : * Interview Process: MS Teams with Video & Audi.... (This job is for - Documentation Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV -134461-Rebid Create date: 27-Aug-2024 No of Submissions : 1 start date : 09/09/2024 End date : 06/30/2025 submission deadline : 8/29/24 at 4:00PM CST. client info : ETF Note: * Interview Process: MS Teams with Video & Audio on, 1-2 rounds * Duration: 6/30/25, likely to extend * Onsite or Remote:.... (This job is for - Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk I -118854-SP Create date: 06-Jun-2023 Start date : 07/17/2023 End Date : 06/30/2024 Submission deadline :6/12/2023 at 4:00PM CST Client Info : Note : * Interview Process: Remote Interviews through TEAMS - 1 round * Duration: through 6/30/2024, possibility of extension * Local candidates or willing to relocate at the can.... (This job is for - Troubleshoot Jobs in WI Madison Developer - (in Madison, WI)) Help Desk II - 113079 - SP Create date: 06-Jan-2023 start date: 02/27/2023 End date: 06/30/2023 submission deadline: January13th at 4:00PM CST. client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set.... (This job is for - Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 109198 - SP Create date: 16-Sep-2022 start date:10/24/2022 End date: 06/30/2023 submission deadline:Thursday, September 22 at 4:00PM CST. client info : DCF Note: * Interview Process: * Phone and web based interviews will be acceptable. * However, an in--person interview may be required. * Interviews will be set.... (This job is for - Troubleshoot Help Desk Jobs in WI Madison Consultant - (in Madison, WI)) (Consultant: Troubleshoot, Desktop Operating Systems, Troubleshooting, Customer Service Written And Verbal Comm in Milwaukee, WI)

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